Terms & Conditions

OF THE WORK LIFE & BEYOND’S SITE SERVICES USE AGREEMENT

This Agreement was last updated on Oct 02, 2020.

The Work Life & Beyond’s (“WLB”) Site Services Use Agreement (“Agreement”) between users as parties using the WLB site and the WLB application (“Users”) and Kreasi Inovasi Digital (“KID”) as the site manager for WLB and applications of WLB, contains the terms and conditions of using the site service of WLB and the application of WLB (“WLB Site”) which applies to Users to be able to use the WLB site. The KID can then be referred to as “We/Us”. Please read carefully this Agreement. Users must read, understand, accept and agree to all terms and conditions in this Agreement before using the application and/or receiving the content contained in it. By using the application and/or continuing access to the WLB Site, the User agrees to all the terms and conditions contained therein, and therefore agrees to be bound by an Agreement with Us and therefore Users agree to be able to receive products/services and access to all content contained in the WLB Site. If you do not accept and approve one, part or all of the contents of the terms and conditions of this Agreement, Users are not permitted to access further and are welcome to leave the WLB Site. Every activity related to the use of the WLB Site, so that both Us and Users in this matter, including vendors/service providers/buyers/merchants, are legally protected through applicable regulations on regulations including but not limited to regulations on Electronic Information and Transactions and Intellectual Property Rights, and for all forms of engagement arising from all activities on the WLB Site have fulfilled the legal requirements and conditions as stated in the Indonesian prevailing laws and regulations.

1. INTRODUCTION

1.1 This agreement is regulated, interpreted and construed under the Law of the Republic of Indonesia (Indonesia).

1.2  In this Agreement what is meant by “Users” are individuals, whether Indonesian citizens, foreign nationals, or legal/business entities with the ability to use computers, networks, computers and/or other electronic media capable of accessing the WLB Site in accordance with the need and have made an account name (username) and password (password).

1.3 Verified Member are users who have made an account name (username) and password have completed all the procedures and verification processes that exist on the WLB Site or those Users pay for certain products/services that may be provided by the WLB Site as a Registered User. Users and Registered Users are hereinafter also referred to as “Users”.

1.4  By accessing or using the WLB Site, Users who are included in the category of Users as mentioned in points 1.2 and 1.3 above consciously and without coercion from any party declare themselves agree to accept all terms and conditions contained in this Agreement and the provisions – other provisions that apply on the WLB Site. As a User, the User is bound by the terms and conditions of the applicable Agreement in the event that the User accesses or uses the WLB Site.

1.5   This agreement may be amended and/or updated every time and We will include the Agreement that has been changed or updated in WLB Site. The terms and conditions that have been changed and updated will take effect immediately after the amended and updated terms and conditions are listed on the WLB Site, and Users are required to read the terms and conditions of the Agreement from time to time, because this Agreement may change at any time without notice to the User. By continuing to access and use the WLB Site, the User agrees to changes in these terms and conditions.

1.6   In the WLB Site will or there has been a connection or hyperlink (link) connected to the third party site contained in the link outside the WLB Site, and we hereby declare not responsible for the contents of the link outside the WLB Site or sites provided or installed by third parties (Third Party Content), whether entered by unnamed users or by content providers who receive payments, or not made by us. By displaying Third Party Content on the WLB website, it does not mean that neither we nor affiliated parties, officials, officers or employees have a working relationship as a sales agent with these third parties. Third Party content is entirely the responsibility of the content provider. We do not guarantee that all Third Party Content is accurate, does not violate morality, is valid or is true, and is not responsible if the User considers that the Third Party Content can be trusted. In addition, We are not responsible for activities carried out by Users and cannot be held accountable by anyone regarding losses or damages suffered by other parties as a result of User actions.

2. USERS GENERAL PROVISIONS

2.1   The User hereby declares that the User is a capable legal subject and is able to bind himself into the Agreement.

2.2  Each User agrees not to copy, use or download all information, writings, images, video recordings, directories, documents, databases or advertisements on the WLB Site or obtained through the WLB Site for any purpose including and not limited to such as reselling or redistributing the contents of the WLB Site, conducting mass marketing (via e-mail, SMS, regular mail or other communication media, be it electronic media, social media, etc.), running a business to compete with the WLB Site or utilizing the WLB Site for commercial purposes outside of transaction activities on the WLB Site. Users are not allowed to take the contents of the WLB Site systematically to create or compile, either directly or indirectly, collections, compilations, databases or directories (either using automated devices or manual processes) without our written permission. In addition, Users are not permitted to use the contents or materials mentioned above for any purpose not mentioned in this Agreement.

2.3  When visiting and using the WLB Site, including any features and products/services, each User is prohibited to:

1. Violates any applicable law (including but not limited to regulations regarding export control, consumer protection, unfair competition, anti-discrimination or false advertising), the rights of other parties both intellectual, basic and other rights, and regulated rules on this Agreement,
2. Providing information and content that is wrong, inaccurate, misleading, defamatory, immoral, pornographic, discriminatory or racist,
3. Take actions that can disrupt the system of suggestions and/or ratings (such as displaying, importing or exporting information or input from outside sites or using it for purposes not related to WLB Site),
4. Provide or include his account name and/or password on the WLB Site(including in the suggestion or input column) or to other parties without our knowledge,
5. Spread spam, things that are not immoral, or large amounts of electronic messages, serial messages,
6. Disseminate viruses or all other similar technologies that can damage and / or harm the WLB site, its affiliates and other users,
7. Entering or removing features on the WLB Siteis no exception without the knowledge and consent of us,
8. Save, imitate, change, or disseminate the content and features of the WLB Site, including the ways of product/service, content, copyright and intellectual property found on the WLB Site, and/or
9. Take or collect information from other users, including email addresses, without the knowledge of other users.

2.4  We have the right to limit or not give access, or give different access to be able to open the WLB Site and the features in it to each User, or change one feature or enter a new feature without prior notice. Each User is aware that if the WLB Site cannot be used in whole or in part for any reason, then any business or activity carried out by the User may be disrupted. Each User hereby agrees that for any reason free us from any form of liability to the User or to third parties if the person concerned cannot use the WLB Site (either because of interference, restricted access, changes in features or no inclusion of certain features or because other reason); or if communication or transmission is delayed, fails or cannot take place; or if there is a loss (directly, indirectly) because of its use or cannot be used on the WLB Site or one of the features in it.

2.5  By continuing to access or continue to use the WLB Site, the User is deemed to have read, understood and agreed to the terms of the WLB Site regarding the Privacy Policy (Kebijakan Privasi) which regulates the issue of the use of information entered by each User into the WLB Site. The user accepts this provision as well as additions or any changes or updates. Users understand and know consciously that We can change the provisions of this Privacy Policy at any time and will include the latest version on the WLB Site. By continuing to access and use the WLB Site, the User is deemed to accept and agree to the terms of the Privacy Policy listed on the WLB Site at the time of use.

2.6  Users acknowledge and agree that the prices listed on the WLB Site may change at any time and without prior notice.

2.7  Users acknowledge and agree that if the User uploads any form of content both in writing and/or images on the WLB Site including but not limited to comments, suggestions or criticisms, the User grants us non-exclusive rights, throughout the world, by continuous, irrevocable, royalty free, sublicensed, the right to carry out any and all database rights and intellectual property rights that the User has in the content. The user excludes moral rights and agrees not to claim those rights to us.

3. VERIFIED MEMBER

3.1  By choosing to create an account as a User from the WLB Site, the User will create an account name (username) and password when completing the registration and verification process specified in the WLB Site.

3.2 Users are responsible for maintaining the confidentiality and security of the username and password and are fully responsible for all activities carried out by or in the name of the User account.

3.3  The user agrees to:

1. Immediately notify us of any alleged illegal/valid use with the name of the registered User account.
2. Ensure that Registered Users exit (log out) from the account at the end of each activity on the WLB Siteto avoid the possibility of misuse of the account in question.

3.4  That Users are not permitted to sell, attempt to sell, offer to sell, give, submit or transfer accounts, User identities or passwords to third parties without our prior knowledge and written consent. We may suspend or terminate Registered User accounts or accounts of parties receiving transfers from Users sold, offered for sale, given, transferred or transferred in violation of the provisions in this Article. If with our limited ability to identify this violation, then all consequences, risks are the responsibility of the Registered User who redirects.

3.5   We have the full right to limit, block or terminate the products/services of an account, prohibit access to the WLB Site and content, products/services, and slow or delete hosted content, cancel transactions, freeze, delay and/or cancellation of funds withdrawals, and take legal steps to keep Registered Users or other users if We consider Registered Users or other users to violate applicable laws, violate the intellectual property rights of the parties concerned, commit fraud (fraud) or commit a violation of the matters stated in this Agreement.

4. USER RIGHTS AND OBLIGATIONS

4.1  Each User is obliged to pay in full for the transactions made on the WLB Site in accordance with the terms of transactions and payments.

4.2  Each User is responsible for all things or activities carried out on the WLB Site on behalf of the User or using that User account.

4.3  Every User is fully responsible if the User violates the provisions detailed in this Agreement, and agrees to release Us and its affiliates for all losses or damages caused by violations committed by the User.

4.4  The user has the right to get the product/service that is appropriate and has been fully paid by the User, and the product/service cannot be returned or canceled unilaterally by the User if it is not in accordance with the provisions set by Us.

4.5  Users have the right to obtain products/services that have been paid in full as long as the product/service is listed with the correct price and rebate and does not contain incorrect information including not limited to the result of typing errors or operational system errors on the WLB Site. In the event of any misinformation listed on the WLB Site, the User agrees that We can make adjustments/corrections to the misinformation referred to.

4.6  By referring to the provisions of article 4.5 above, the User agrees that in the event of any information discrepancies that occur between the promo program and the regular programs contained on the WLB Site, then we are at our sole discretion, able to cancel the product/service purchase transaction by Users, or continue to follow up on the process of product/service purchase transactions conducted by the User, by making adjustments/corrections needed in connection with the information inconsistency that occurs as referred to above.

4.7  Users are prohibited from fraud, which is an intentional act in any way to obtain benefits or benefits for him or other parties that work with the User, which causes harm to Us, our business partners, other users on the WLB Site and parties – other parties.

5. PAYMENT PROVISIONS

5.1  We work with trusted providers of gateway payment services in providing various payment methods on the WLB Site that can be used by Users.

5.2  Each User has the right to choose the payment method provided by Us, which the User feels is more comfortable and easy to transact on the WLB Site, where each payment transaction fee will be suspended to that User.

5.3 The User is obliged to pay in full for each transaction made within the period specified by us specifically for each payment method before we can process further transactions from the User. If the User has not carried out the payment within the specified time period, we have the right to declare that the transaction has been canceled by that User.

5.4  Each User can clarify payment transactions that have been carried out directly to any gateway payment service provider that works with Us in accordance with the applicable terms and conditions.

5.5  In the event that there is an obligation for us to make a refund due to one reason or another for the User transaction on the WLB Site, then we will immediately contact the User via the available communication (e-mail or telephone) to request confirmation and required User data, for the purpose of the refund process or placing data on the refund fund in the User account that has been registered and verified to be able to be used on the next User transaction or withdrawn/ transferred to the account number registered by the User. If within 7 (seven) calendar days it turns out that the User cannot be contacted or does not respond to Us, We are not responsible for the delay in the refund process as intended, and therefore we cannot be held accountable for paying fines, interest payments and other sanctions related to the delay in the refund process.

5.6 Users are prohibited from using the credit card payment method other than for transaction payment tools on the WLB Site. If the User uses the method of credit card payment for the cash withdrawal transaction, we have the right to do:

1. a)   hold the refund/refund process to the User,
2. b) cut the payment funds that have been paid by the User during the refund process, and
3. c) disable and close the User account.
4. REFUND PROVISIONS

The User fully understands that the refund process depends on the payment method used by the Users when making transactions on the WLB Site.

7. PROMOTION PROVISIONS

7.1 Users understand that we can at any time hold promotional activities (“Promos”) with special and different terms & conditions in each Promo. Users are advised to read carefully every Promo terms & conditions that take place, if any.

7.2 One User can only participate in each Promo 1 (one). Users can only use 1 (one) User account.

7.3 If there are suspected/found indications of fraud/violations committed by the User that harm us, including but not limited to:

1. a) making more than 1 (one) account by 1 (one) the same User;
2. b) the same mobile number;
3. c) the same credit/debit/identity payment account/card number;
4. d) the same transaction history; and/or
5. e) manipulation/engineering transactions,

then, we have the right to take the necessary actions, including but not limited to:

1. cancel User order;
2. attract promotional subsidies, discounts, cashback or other benefits;
3. request a return on promotional subsidies, discounts, cashback or other benefits that have been received by the User;
4. hold the refund/refund process to the User;
5. cut the payment funds that have been paid by the User during the refund process; and/or
6. disable and close the User account.

8. LIMITATION OF LIABILITIES

8.1   Our liabilities are limited to the provision of the WLB Site.

8.2   Products/services sold on the WLB Site are the sole responsibility of the seller who markets/sells their products/services through the WLB Site.

8.3  The form of loss due to the actions of Users who violate this Agreement is entirely the responsibility of the User where the User releases us from any form of responsibility, liability, claim or claim of the aggrieved parties.

8.4  Products/services that have been purchased by the User and paid with funds from the User appropriately and according to the value of the product/service purchased or the transaction value by the User, cannot be returned or canceled unilaterally by the User, and if the payment process is declared successful and then the product/service purchased by the User does not exist, then WLB will try to find alternative product/service substitutes or make a refund in accordance with the nominal payment from the User.

8.5  That none of Us or our partners, licensors, contractors or other parties involved in the  delivery of products/services, or content contained in the WLB Site are required to be liable for the User or any person who submits the claim through the User, for any loss or damage of profits or income, inaccuracies in data, failure to obtain expected results or profits, economic losses, incidental, significant, penalties, indirect losses (including but not limited to costs required for repairs) which is caused by the access that the User does or is due to failure to access the product/service or content contained in the WLB Site both based on collateral, contract, unlawful acts, responsibility or legal theory and the possibility of whether or not we know about the possibility of such loss or if the possibility of the loss has been previously estimated. We are not responsible to Users or to other parties for inaccuracies, errors, damages or losses caused either due to failure, delay, interruption of products/services and content as contained on the WLB Site, either in whole or in part. The user agrees that in any event, the User cannot submit a claim to Us for any loss/damage arising in connection with access to the products/services or content contained on the WLB Site or other matters arising in connection with the provisions in this Agreement. The foregoing will remain valid even if there is an end to this Agreement or has expired.

8.6  Material displayed on the WLB Site is provided without any conditions or guarantees in terms of its accuracy. To the extent permitted by law, We and the third parties relating to Us hereby expressly exclude: all provisions, guarantees and other conditions that can be stated indirectly by law, customary law or justice law. Obligations for loss, direct or indirect loss or which result from the User in relation to the WLB Site or in connection with the use, inability to use, or as a result of using the WLB Site, any related sites and any material placed on the WLB Site including, but not limited to, liability for:

1. income loss;
2. losing business;
3. loss of profit or contract;
4. loss of savings anticipated beforehand;
5. loss of data;
6. loss of goodwill;
7. management or office time wasted; and/or
8. other losses or losses of any kind, damages, regardless of how they arise and whether they are caused by negligence, violations of the contract or otherwise, although they can be predicted in advance.

This has no effect on our obligations which cannot be excluded or limited based on applicable law. The user agrees that the material displayed on the WLB Site is for information only to help the User decide to submit a bid or not to bid for product/service. We or one of our employees are not responsible for the direct or indirect consequences of any User’s decision to do / not make transactions on the WLB Site.

9. INTELLECTUAL PROPERTY RIGHTS

We are the sole owner or legal holder of all rights to and content in the WLB Site. The WLB site and its contents include intellectual property rights protected by copyright laws and laws that protect other intellectual property that apply throughout the world. All property rights and intellectual property rights of the WLB Site and their contents remain with Us, its affiliates or license owners of the contents of the WLB Site. All rights not included in this Agreement or by Us hereby protected by law. The WLB site, name and related icons and logos are registered trademarks in various jurisdictions and are protected by laws regarding copyright, trademark or other intellectual property rights. It is strictly forbidden to use, change, or install these brands on any media without our consent.

10. NOTICE

10.1  All notices or requests for information to or about Us will be processed if made in writing and sent to: PT Kreasi Inovasi Digital, Jalan RS. Fatmawati Raya No 35A, Cilandak, South Jakarta, DKI Jakarta 12430.

10.2  All notices or requests to or about Users will be processed if submitted directly, sent by courier, registered letter, facsimile or e-mail to the e-mail address, facsimile or e-mail address provided by the User to Us or by placing the notification or request in one place on WLB Site which can be accessed by the public without being charged. Notification to the User will be deemed to have been received by the User if and if: We can show that the communication, both physical and electronic, has been sent to that User, or We have posted the notice on the WLB Site which is publicly accessible free of charge

11. RESTRICTIONS

Users understand that We may at any time make changes (reduction or addition) to the provisions of this Agreement. We recommend that Users periodically and carefully see this Agreement. By continuing to access and/or use the WLB Site, the User is deemed to have agreed to changes in this privacy policy.

12. LEGAL OPTIONS AND DISPOSAL SETTLEMENTS

This Agreement is governed, interpreted and construed under the Indonesian laws and regulations. Any disputes that may arise between Users and Us in connection with the use of the WLB Site and/or the implementation of this Agreement will be settled exclusively within the jurisdiction of the courts of the Republic of Indonesia.

13. CLOSING

13.1  We and the User are independent relationships and there is no agency, partnership, joint venture, employee-company or franchises relationship that will be created or made in the presence of this Agreement.

13.2  The title in this Agreement is made as a reference only, and does not at all establish, limit, explain or describe what is or is included in the article.

13.3 Our rights to claim our rights under this Agreement or not taken by us against violations committed by Users against this Agreement will not exclude or do not exclude our rights to take action against similar or subsequent violations.

13.4 By using the products/services on the WLB Site, the User has read, understood, obeyed and agreed to this Agreement and all the terms and conditions that apply on the WLB Site.

Terms & Conditions

PERJANJIAN PENGGUNAAN LAYANAN SITUS WORK LIFE & BEYOND

This Agreement was last updated on Oct 02, 2020.

Perjanjian Penggunaan Layanan Situs Work Life & Beyond (WLB)(“Perjanjian”) antara pengguna sebagai pihak yang menggunakan situs WLB dan aplikasi WLB (“Pengguna”) dan PT Kreasi Inovasi Digital (“KID”) sebagai pengelola situs WLB dan aplikasi WLB, memuat persyaratan dan ketentuan penggunaan layanan situs WLB dan aplikasi WLB (“Situs WLB”) yang berlaku bagi Pengguna untuk dapat menggunakan situs WLB. KID selanjutnya dapat disebut juga dengan istilah “Kami”. Mohon untuk membaca dengan hati-hati Perjanjian ini. Pengguna harus membaca, memahami, menerima dan menyetujui semua persyaratan dan ketentuan dalam Perjanjian ini sebelum menggunakan aplikasi dan/atau menerima konten yang terdapat di dalamnya. Dengan menggunakan aplikasi dan/atau melanjutkan akses terhadap Situs WLB, Pengguna menyetujui seluruh persyaratan dan ketentuan yang terdapat di dalamnya, dan oleh karena itu menyetujui untuk terikat dalam suatu Perjanjian dengan Kami dan oleh karenanya Pengguna menyatakan persetujuan untuk dapat menerima layanan dan akses atas seluruh konten yang terdapat dalam Situs WLB. Jika Pengguna tidak menerima dan menyetujui salah satu, sebagian atau seluruh isi dari syarat dan ketentuan di Perjanjian ini, Pengguna tidak di perkenankan untuk mengakses lebih lanjut dan dipersilakan untuk meninggalkan Situs WLB. Setiap kegiatan terkait dengan penggunaan Situs WLB, maka baik Kami dan Pengguna dalam hal ini termasuk juga adalah penjual (vendor) dan penyedia jasa (service provider), dilindungi secara hukum melalui ketentuan peraturan perundangan–undangan yang berlaku termasuk namun tidak terbatas pada peraturan tentang Informasi dan Transaksi Elektronik dan Hak Kekayaan Intelektual, dan terhadap segala bentuk perikatan yang timbul dari segala aktifitas di Situs WLB telah memenuhi kaidah dan syarat sahnya suatu perikatan sebagaimana yang tercantum dalam Kitab Undang-Undang Hukum Perdata Indonesia.

1. PENDAHULUAN

1.1   Perjanjian ini diatur, diinterprestasikan dan tunduk pada Hukum Republik Indonesia (Indonesia).

1.2   Dalam Perjanjian ini yang dimaksud dengan “Pengguna” adalah orang perseorangan, baik warga negara Indonesia, warga negara asing, maupun badan usaha/hukum dengan kemampuan menggunakan komputer,  jaringan, komputer dan/atau media elektronik lainnya yang mampu untuk mengakses Situs WLB sesuai dengan keperluannya dan telah membuat sebuah nama akun (username) dan sandi (password).

1.3   Pengguna Terdaftar (verified member) adalah Pengguna yang telah membuat sebuah nama akun dan sandi dan telah melengkapi seluruh prosedur dan proses verifikasi yang ada pada Situs WLB atau Pengguna tersebut membayar untuk layanan tertentu yang mungkin disediakan oleh Situs WLB sebagai Pengguna Terdaftar. Pengguna dan Pengguna Terdaftar selanjutnya disebut sebagai “Pengguna”.

1.4   Dengan mengakses atau menggunakan Situs WLB, Pengguna yang termasuk dalam kategori Pengguna sebagaimana disebutkan dalam poin 1.2 dan 1.3 di atas secara sadar dan tanpa paksaan dari pihak manapun menyatakan diri setuju untuk menerima semua persyaratan dan ketentuan yang tercantum dalam Perjanjian ini serta ketentuan-ketentuan lainnya yang berlaku di Situs WLB. Sebagai Pengguna, Pengguna terikat dengan syarat dan ketentuan dalam Perjanjian yang berlaku dalam hal Pengguna mengakses atau menggunakan Situs WLB.

1.5   Perjanjian ini dapat diubah dan/atau diperbaharui setiap waktu dan Kami akan mencantumkan Perjanjian yang telah diubah atau diperbarui di dalam Situs WLB. Persyaratan dan ketentuan yang telah diubah dan/atau diperbarui akan segera berlaku setelah persyaratan dan ketentuan yang telah diubah dan/atau diperbarui tersebut dicantumkan di Situs WLB, dan Pengguna diwajibkan untuk membaca persyaratan dan ketentuan dalam Perjanjian dari waktu ke waktu karena Perjanjian ini dapat berubah sewaktu waktu tanpa adanya pemberitahuan kepada Pengguna. Dengan tetap mengakses dan menggunakan Situs WLB, Pengguna setuju atas perubahan-perubahan dalam persyaratan dan ketentuan ini.

1.6  Dalam Situs WLB akan atau telah terdapat sambungan atau pranala (hyperlink) yang terhubung ke situs milik pihak ketiga yang terdapat dalam pranala di luar Situs WLB, dan Kami dengan ini menyatakan tidak bertanggung jawab atas isi pranala di luar Situs WLB atau situs yang disediakan atau dipasang oleh pihak ketiga (“Isi Pihak Ketiga”), baik yang dimasukkan oleh pengguna yang tidak disebutkan namanya atau oleh penyedia isi yang memperoleh pembayaran, atau bukan dibuat oleh Kami. Dengan ditampilkannya Isi Pihak Ketiga dalam Situs WLB, tidak berarti bahwa Kami maupun pihak terafiliasi, pejabat, petugas atau pegawainya menjalin hubungan kerja sebagai agen penjualan dengan pihak ketiga tersebut. Isi Pihak Ketiga sepenuhnya merupakan tanggung jawab pihak penyedia isi. Kami tidak menjamin bahwa semua Isi Pihak Ketiga akurat, tidak melanggar susila, absah atau adalah yang sesungguhnya, dan tidak bertanggung jawab jika Pengguna menganggap bahwa Isi Pihak Ketiga tersebut dapat dipercaya isinya. Selain itu Kami tidak bertanggung jawab atas kegiatan yang dilakukan oleh Pengguna dan tidak dapat dimintai pertanggungjawaban oleh siapa pun berkaitan dengan kerugian yang diderita pihak lain sebagai akibat perbuatan Pengguna.

2. KETENTUAN UMUM BAGI PENGGUNA

2.1  Pengguna dengan ini menyatakan bahwa Pengguna adalah subyek hukum yang cakap dan mampu untuk mengikatkan diri dalam Perjanjian.

2.2  Setiap Pengguna setuju dan sepakat untuk tidak menyalin, menggunakan atau mengunduh semua informasi, tulisan, gambar, rekaman video, direktori, dokumen, database atau  iklan yang ada di Situs WLB atau yang diperoleh melalui Situs WLB dengan tujuan apapun termasuk dan tidak terbatas pada di antaranya menjual kembali atau menyebarkan kembali isi Situs WLB, melakukan pemasaran massal (lewat email, SMS, surat biasa atau media komunikasi lainnya baik itu media elektronik, sosial dan lain sebagainya), menjalankan usaha untuk menyaingi Situs WLB atau memanfaatkan Situs WLB untuk keperluan komersial di luar kegiatan transaksi di Situs WLB. Pengguna tidak diperbolehkan mengambil isi Situs WLB secara sistematis untuk membuat atau menyusun, baik secara langsung maupun tidak langsung, koleksi, kompilasi, database atau direktori (baik menggunakan perangkat otomatis ataupun proses manual) tanpa izin tertulis dari Kami. Selain itu Pengguna tidak diperkenankan menggunakan isi atau bahan tersebut di atas untuk tujuan apa pun yang tidak disebutkan di dalam Perjanjian ini.

2.3  Saat mengunjungi dan menggunakan Situs WLB, termasuk setiap fitur dan layanannya, setiap Pengguna dilarang untuk:

1. Melanggar setiap hukum yang berlaku (termasuk tetapi tidak terbatas pada peraturan mengenai pengawasan ekspor, perlindungan konsumen, persaingan tidak sehat, anti diskriminasi atau iklan palsu), hak-hak pihak lain baik hak intelektual, asasi, dan lainnya, serta aturan-aturan yang diatur dalam Perjanjian ini.
2. Memberikan informasi dan konten yang salah, tidak akurat, bersifat menyesatkan, bersifat memfitnah, bersifat asusila, mengandung pornografi, bersifat diskriminasi atau rasis.
3. Mengambil tindakan yang dapat mengacaukan sistem saran atau masukan dan atau peringkat (seperti menampilkan, mengimpor atau mengekspor informasi atau masukan dari situs luar atau menggunakannya untuk tujuan yang tidak terkait dengan Situs WLB).
4. Memberikan atau mencantumkan nama akun dan/atau sandi miliknya di Situs WLB(termasuk pada kolom saran atau masukan) atau kepada pihak lain tanpa sepengetahuan Kami.
5. Menyebarkan spam, hal-hal yang tidak berasusila, atau pesan elektronik yang berjumlah besar, pesan bersambung.
6. Menyebarkan virus atau seluruh teknologi lainnya yang sejenis yang dapat merusak dan/atau merugikan Situs WLB, afiliasinya dan pengguna lainnya.
7. Memasukkan atau memindahkan fitur pada Situs WLBtidak terkecuali tanpa sepengetahuan dan persetujuan dari Kami.
8. Menyimpan, meniru, mengubah, atau menyebarkan konten dan fitur Situs WLB, termasuk cara pelayanan, konten, hak cipta dan intelektual yang terdapat pada Situs WLB.
9. Mengambil atau mengumpulkan informasi dari pengguna lain, termasuk alamat email, tanpa sepengetahuan pengguna lain.

2.4  Kami berhak membatasi atau tidak memberikan akses, atau memberikan akses yang berbeda untuk dapat membuka Situs WLB dan fitur di dalamnya kepada masing-masing Pengguna, atau mengganti salah satu fitur atau memasukkan fitur baru tanpa pemberitahuan sebelumnya. Setiap Pengguna sadar bahwa jika Situs WLB tidak dapat digunakan seluruhnya atau sebagian karena alasan apapun, maka usaha atau kegiatan apapun yang dilakukan Pengguna dapat terganggu. Setiap Pengguna dengan ini sepakat bahwa karena alasan apapun membebaskan Kami dari segala bentuk pertanggungjawaban terhadap Pengguna atau terhadap pihak ketiga jika yang bersangkutan tidak dapat menggunakan Situs WLB (baik karena gangguan, dibatasinya akses, dilakukannya perubahan fitur atau tidak dimasukkannya lagi fitur tertentu atau karena alasan lain); atau jika komunikasi atau transmisi tertunda, gagal atau tidak dapat berlangsung; atau jika timbul kerugian (secara langsung, tidak langsung) karena digunakannya atau tidak dapat digunakannya Situs WLB atau salah satu fitur di dalamnya.

2.5  Dengan terus melakukan akses atau terus menggunakan Situs WLB, Pengguna dianggap telah membaca, memahami dan menyetujui ketentuan Situs WLB tentang Ketentuan dan Kebijakan Privasi yang mengatur masalah penggunaan informasi yang dimasukkan masing-masing Pengguna ke dalam Situs WLB. Pengguna menerima ketentuan ini serta tambahan atau setiap perubahan atau pembaruannya. Pengguna memahami dan mengetahui secara sadar bahwa Kami dapat mengubah ketentuan tentang Kebijakan Privasi ini sewaktu-waktu dan akan memasukkan versi terbarunya di Situs WLB. Dengan terus mengakses dan menggunakan Situs WLB, Pengguna dianggap menerima dan menyetujui ketentuan tentang Kebijakan Privasi yang tercantum di Situs WLB pada saat digunakan.

2.6 Pengguna mengetahui dan menyetujui bahwa harga yang tercantum pada Situs WLB dapat mengalami perubahan sewaktu-waktu dan tanpa pemberitahuan terlebih dahulu.

2.7  Pengguna mengetahui dan menyetujui bahwa apabila Pengguna mengunggah konten dalam bentuk apapun baik tulisan dan/atau gambar di Situs WLB termasuk tetapi tidak terbatas pemberian komentar, saran atau kritik, Pengguna memberikan kepada Kami hak non-eksklusif, di seluruh dunia, secara terus-menerus, tidak dapat dibatalkan, bebas royalty, disublisensikan, hak untuk melaksanakan setiap dan semua hak basis data dan hak kekayaan intelektual yang Pengguna miliki dalam konten. Pengguna mengesampingkan hak moral dan sepakat untuk tidak menuntut hak-hak tersebut terhadap Kami.

3. PENGGUNA TERDAFTAR

3.1   Dengan memilih untuk membuat akun sebagai Pengguna dari Situs WLB, Pengguna akan membuat sebuah nama akun dan sandi ketika menyelesaikan proses registrasi dan verifikasi yang telah ditetapkan dalam Situs WLB.

3.2   Pengguna bertanggung jawab untuk menjaga kerahasiaan dan keamanan atas nama akun dan sandi serta bertanggung jawab sepenuhnya atas segala kegiatan yang dilakukan oleh atau diatasnamakan nama akun Pengguna.

3.3   Pengguna menyetujui untuk:

1. Segera memberitahukan kepada Kami setiap adanya dugaan penggunaan yang tidak sah/valid dengan pengatasnamaan nama akun Pengguna Terdaftar.
2. Memastikan bahwa Pengguna Terdaftar keluar (log out) dari akun pada setiap akhir dari aktivitas di Situs WLB untuk menghindari kemungkinan terjadinya penyalahgunaan atas akun yang bersangkutan.

3.4  Bahwa Pengguna tidak diperkenankan menjual, berupaya menjual, menawarkan untuk menjual, memberikan, menyerahkan atau mengalihkan akun, identitas Pengguna atau sandi kepada pihak ketiga tanpa sepengetahuan dan persetujuan tertulis sebelumnya dari Kami. Kami dapat menangguhkan atau menghentikan akun Pengguna Terdaftar atau akun pihak yang menerima pengalihan dari Pengguna yang dijual, ditawarkan untuk dijual, diberikan, diserahkan atau dialihkan dengan melanggar ketentuan dalam Pasal ini. Apabila dengan keterbatasan kemampuan Kami dalam mengidentifikasi pelanggaran ini, maka seluruh akibat, risiko adalah merupakan tanggung jawab dari Pengguna Terdaftar yang mengalihkan.

3.5  Kami berhak sepenuhnya untuk membatasi, memblokir atau mengakhiri pelayanan dari suatu akun, melarang akses ke Situs WLB dan konten, layanan, dan memperlambat atau menghapus hosted content, membatalkan transaksi, melakukan pembekuan, penundaan dan/atau pembatalan terhadap penarikan dana yang dilakukan dan mengambil langkah-langkah hukum untuk menjaga Pengguna Terdaftar atau pengguna lain jika Kami menganggap Pengguna Terdaftar atau pengguna lain melanggar hukum-hukum yang berlaku, melanggar hak milik intelektual dari pihak terkait, melakukan kecurangan (fraud) atau melakukan suatu pelanggaran hal-hal yang tertera pada Perjanjian ini.

4. HAK DAN KEWAJIBAN PENGGUNA

4.1   Setiap Pengguna berkewajiban untuk membayar penuh atas transaksi yang dilakukan di Situs WLB sesuai dengan ketentuan transaksi dan pembayaran.

4.2   Setiap Pengguna bertanggung jawab atas seluruh hal atau kegiatan yang dilakukan di Situs WLB atas nama Pengguna atau menggunakan akun Pengguna tersebut.

4.3   Setiap Pengguna bertanggung jawab sepenuhnya jika Pengguna melakukan pelanggaran terhadap ketentuan-ketentuan yang telah dirincikan pada Perjanjian ini, dan menyetujui untuk melepaskan Kami beserta afiliasinya atas seluruh kerugian yang diakibatkan oleh pelanggaran yang dilakukan oleh Pengguna.

4.4   Pengguna berhak mendapatkan produk/jasa yang sesuai dan telah dibayar penuh oleh Pengguna, dan produk/jasa tidak dapat dikembalikan atau dibatalkan secara sepihak oleh Pengguna apabila tidak sesuai dengan ketentuan yang ditetapkan oleh Kami.

4.5   Pengguna berhak mendapatkan produk/jasa yang telah dibayar penuh sepanjang produk/jasa tersebut dicantumkan dengan harga dan rabat yang benar dan tidak mengandung informasi yang salah termasuk tidak terbatas pada akibat kesalahan pengetikan maupun  kesalahan sistim operasional di Situs WLB. Dalam hal terdapat kesalahan informasi yang tercantum Situs WLB, maka Pengguna menyetujui bahwa Kami dapat melakukan penyesuaian/koreksi atas kesalahan informasi sebagaimana dimaksud.

4.6   Dengan mengacu pada ketentuan pasal 4.5 di atas, Pengguna menyetujui bahwa dalam hal terdapat ketidaksesuaian informasi yang terjadi antara program promo dengan program regular yang terdapat pada Situs WLB, maka Kami atas kebijakannya sendiri secara mutlak, dapat melakukan pembatalan transaksi pembelian produk/jasa oleh Pengguna, ataupun tetap menindaklanjuti proses transaksi pembelian produk/jasa yang dilakukan oleh Pengguna, dengan melakukan penyesuaian-penyesuaian/koreksi yang diperlukan sehubungan dengan adanya ketidaksesuaian informasi yang terjadi sebagaimana dimaksud di atas.

4.7   Pengguna dilarang untuk melakukan kecurangan yaitu suatu tindakan yang disengaja dengan cara apapun untuk mendapatkan manfaat atau keuntungan baginya atau pihak lainnya yang bekerja sama dengan Pengguna, yang menyebabkan kerugian bagi Kami, mitra usaha Kami, pengguna lain di Situs WLB dan/atau pihak-pihak lainnya.

5. KETENTUAN PEMBAYARAN

5.1   Kami bekerja sama dengan penyedia jasa layanan pembayaran (gateway payment) yang terpercaya dalam menyediakan berbagai metode pembayaran di Situs WLB yang dapat digunakan oleh Pengguna.

5.2   Setiap Pengguna berhak untuk memilih metode pembayaran yang telah disediakan oleh Kami, yang mana Pengguna merasa lebih nyaman dan mudah dalam bertransaksi di Situs WLB, di mana setiap biaya transaksi pembayaran akan ditangguhkan kepada pengguna tersebut.

5.3  Pengguna berkewajiban untuk membayar penuh atas setiap transaksi yang dilakukan dalam jangka waktu yang ditentukan oleh Kami secara spesifik untuk masing–masing metode pembayaran sebelum Kami dapat memproses lebih lanjut atas transaksi dari Pengguna. Bilamana Pengguna belum melaksanakan pembayaran dalam kurun waktu yang ditentukan maka Kami berhak menyatakan bahwa transaksi telah dibatalkan oleh Pengguna tersebut.

5.4  Setiap Pengguna dapat mengklarifikasi transaksi pembayaran yang telah dilaksanakan secara langsung ke penyedia jasa layanan pembayaran yang bekerja sama dengan Kami sesuai dengan persyaratan dan ketentuan yang berlaku.

5.5   Dalam hal terdapat kewajiban Kami untuk melakukan pengembalian dana (refund) karena satu dan lain hal atas transaksi Pengguna di Situs WLB, maka Kami akan segera menghubungi Pengguna melalui sarana komunikasi yang tersedia (e-mail ataupun telepon) untuk meminta konfirmasi dan data-data Pengguna yang diperlukan, untuk keperluan proses refund tersebut atau menempatkan data atas dana refund di akun Pengguna yang telah terdaftar dan terverifikasi untuk dapat digunakan pada transaksi Pengguna selanjutnya atau ditarik/ditransfer ke nomor rekening yang telah didaftarkan oleh Pengguna. Apabila dalam jangka waktu 7 (tujuh) hari kalender ternyata Pengguna tidak dapat dihubungi ataupun tidak memberikan jawaban kepada Kami, maka Kami tidak bertanggungjawab atas keterlambatan proses refund sebagaimana dimaksud, dan oleh karenanya Kami juga tidak dapat dimintakan pertanggungjawaban untuk membayar denda, pembayaran bunga/interest dan sanksi lainnya sehubungan dengan keterlambatan proses refund tersebut.

5.6   Pengguna dilarang menggunakan metode pembayaran kartu kredit selain untuk alat pembayaran transaksi di Situs WLB. Apabila Pengguna menggunakan metode pembayaran kartu kredit untuk proses penarikan/gesek tunai (cash withdrawal transaction) maka Kami berhak untuk melakukan :

1. Menahan proses pengembalian dana/refundkepada Pengguna.
2. Memotong dana pembayaran yang telah dibayarkan Pengguna pada saat proses refund.
3. Menonaktifkan dan menutup akun Pengguna.

6. KETENTUAN PENGEMBALIAN DANA

Pengguna sepenuhnya memahami bahwa proses pengembalian dana tergantung pada metode pembayaran yang digunakan oleh Pengguna pada saat melakukan transaksi di Situs WLB.

7. KETENTUAN PROMOSI

7.1  Pengguna memahami bahwa Kami sewaktu–waktu dapat mengadakan kegiatan promosi (“Promo”) dengan syarat dan ketentuan khusus dan berbeda–beda di setiap Promo. Pengguna disarankan untuk membaca dengan seksama setiap syarat dan ketentuan Promo yang berlangsung.

7.2  Satu Pengguna hanya dapat mengikuti setiap Promo sebanyak 1 (satu) kali. Pengguna hanya boleh menggunakan 1 (satu) akun Pengguna.

7.3  Apabila diduga/ditemukan indikasi kecurangan/pelanggaran yang dilakukan Pengguna yang merugikan Kami, termasuk namun tidak terbatas pada:

1. Pembuatan lebih dari 1 (satu) akun oleh 1 (satu) Pengguna yang sama; dan/atau
2. Nomor handphone yang sama; dan/atau
3. Nomor rekening/kartu kredit/debit/Identitas Pembayaran yang sama; dan/atau
4. Riwayat transaksi yang sama; dan/atau
5. Manipulasi/merekayasa transaksi

Maka Kami berhak melakukan tindakan–tindakan yang diperlukan antara lain:

1. Membatalkan pesanan Pengguna,
2. Menarik subsidi promosi, diskon, cashbackatau benefit lainnya,
3. Meminta pengembalian subsidi promosi, diskon, cashbackatau benefit lainnya yang telah diterima Pengguna,
4. Menahan proses pengembalian dana kepada Pengguna,
5. Memotong dana pembayaran yang telah dibayarkan Pengguna pada saat proses pengembalian dana,
6. Menonaktifkan dan menutup akun Pengguna.

8. PEMBATASAN TANGGUNG JAWAB

8.1  Kewajiban Kami hanyalah sebatas pada penyediaan Situs WLB

8.2  Produk/jasa yang disediakan/dijual di Situs WLB merupakan tanggung jawab sepenuhnya  dari penjual/penyedia jasa yang memasarkan/menjual/menyediakan produk/jasa melalui Situs WLB.

8.3  Bentuk kerugian yang dikarenakan dari tindakan Pengguna yang melanggar Perjanjian ini sepenuhnya adalah tanggung jawab Pengguna di mana Pengguna melepaskan Kami dari segala bentuk tanggung jawab, gugatan atau tuntutan pihak-pihak yang dirugikan.

8.4  Produk/jasa yang sudah dibeli oleh Pengguna dan dibayar dengan dana dari Pengguna secara tepat dan sesuai dengan nilai produk/jasa yang dibeli atau nilai transaksi oleh Pengguna, tidak dapat dikembalikan atau dibatalkan secara sepihak oleh Pengguna, dan apabila setelah proses pembayaran dinyatakan berhasil dan kemudian produk/jasa yang dibeli Pengguna tidak ada, maka WLB akan berusaha mencari alternatif produk/jasa pengganti atau melakukan pengembalian dana sesuai dengan nominal pembayaran dari Pengguna.

8.5  Bahwa tidak satupun dari Kami ataupun mitra Kami, pemberi lisensi, kontraktor atau pihak-pihak lain yang terkait dalam pembuatan, produksi, penyampaian layanan, atau konten yang terdapat dalam Situs WLB yang diharuskan bertanggung jawab terhadap Pengguna ataupun setiap orang yang mengajukan klaim melalui Pengguna, untuk setiap kerugian atas keuntungan atau pendapatan, ketidakakuratan data, kegagalan untuk memperoleh hasil ataupun keuntungan yang diharapkan, kerugian ekonomis, insidental, signifikan, hukuman, kerugian secara tidak langsung (termasuk tetapi tidak terbatas pada biaya-biaya yang diperlukan untuk perbaikan) yang disebabkan karena akses yang Pengguna lakukan ataupun dikarenakan kegagalan mengakses layanan atau konten yang terdapat dalam Situs WLB baik berdasarkan jaminan, kontrak, perbuatan melawan hukum, tanggung jawab produk/jasa atau teori hukum dan kemungkinan apakah Kami mengetahui ataupun tidak mengenai kemungkinan kerugian tersebut ataupun jika kemungkinan kerugian itu telah dapat diperkirakan sebelumnya. Kami tidak bertanggung jawab kepada Pengguna ataupun kepada pihak lainnya untuk ketidakakuratan, kesalahan, kerusakan atau kerugian yang disebabkan baik oleh karena kegagalan, penundaan dan/atau terputusnya layanan dan konten sebagaimana terdapat pada Situs WLB, baik seluruh ataupun sebagian. Pengguna menyetujui bahwa dalam setiap kejadian, Pengguna tidak dapat mengajukan klaim kepada Kami atas segala kerugian/kerusakan yang timbul sehubungan dengan akses terhadap layanan atau konten yang terdapat pada Situs WLB ataupun hal lain yang timbul sehubungan dengan ketentuan dalam Perjanjian ini. Hal-hal tersebut di atas akan tetap berlaku meskipun terjadi pengakhiran terhadap Perjanjian ini ataupun telah habis jangka waktu berlakunya.

8.6  Materi yang ditayangkan di Situs WLB disediakan tanpa ketentuan atau jaminan apapun dalam hal ketepatan dan kualitasnya. Sejauh diijinkan oleh hukum, Kami dan para pihak ketiga yang berhubungan dengan Kami dengan ini secara tegas mengecualikan: semua ketentuan, jaminan dan syarat lain yang dapat dinyatakan secara tidak langsung  oleh undang-undang, hukum adat atau keadilan. Kewajiban atas kehilangan atau kerugian langsung, tidak langsung atau yang merupakan akibat yang ditanggung oleh Pengguna dalam hubungannya dengan Situs WLB atau dalam hubungannya dengan penggunaan, ketidakmampuan menggunakan, atau akibat dari penggunaan Situs WLB, setiap situs yang terkait dan setiap materi yang ditempatkan pada Situs WLB termasuk, namun tidak terbatas pada, kewajiban atas:

1. kehilangan penghasilan atau pendapatan;
2. kehilangan usaha/bisnis;
3. kehilangan keuntungan atau kerjasama/kontrak;
4. kehilangan penghematan yang telah diantisipasi sebelumnya;
5. kehilangan data;
6. kehilangan goodwill;
7. waktu manajemen atau kantor yang tersia-siakan; dan/atau
8. kehilangan atau kerugian lain apapun jenisnya, terlepas dari bagaimana hal itu timbul dan apakah disebabkan oleh kelalaian, pelanggaran terhadap kontrak atau lainnya, meskipun dapat diperkirakan sebelumnya.

Hal ini tidak berpengaruh pada kewajiban kami yang tidak dapat dikecualikan atau   dibatasi berdasarkan hukum yang berlaku. Pengguna menyetujui bahwa materi yang ditayangkan di Situs WLB adalah untuk informasi saja guna membantu Pengguna dalam memutuskan untuk mengajukan penawaran atau tidak mengajukan penawaran untuk produk/jasa. Kami atau salah satu pegawai, petugas, manajemen Kami tidak bertanggung jawab atas akibat langsung atau tidak langsung dari segala keputusan Pengguna untuk melakukan/tidak melakukan transaksi di Situs WLB.

9. HAK MILIK INTELEKTUAL

Kami adalah pemilik tunggal atau pemegang sah semua hak atas dan isi dalam Situs WLB. Situs WLB dan isinya mencakup hak milik intelektual yang dilindungi oleh undang-undang hak cipta/merek dan undang-undang yang melindungi kekayaan intelektual lainnya yang berlaku di seluruh dunia. Semua hak milik dan hak milik intelektual atas Situs WLB dan isinya tetap pada Kami, afiliasinya atau pemilik lisensi isi Situs WLB. Semua hak yang tidak dicantumkan di dalam Perjanjian ini atau oleh Kami, dengan ini dilindungi undang-undang. Situs WLB, nama, dan ikon serta logo terkait merupakan merek dagang terdaftar di berbagai wilayah hukum dan dilindungi undang-undang tentang hak cipta, merek dagang atau hak milik kekayaan intelektual lainnya. Dilarang keras menggunakan, mengubah, atau memasang hak cipta/merek tersebut di atas pada media apapun tanpa persetujuan Kami.

10. PEMBERITAHUAN

10.1  Semua pemberitahuan atau permintaan informasi kepada atau tentang Kami akan diproses jika dibuat secara tertulis dan dikirimkan kepada: PT Kreasi Inovasi Digital, Jalan RS. Fatmawati Raya No. 35A, Cilandak, Jakarta Selatan, DKI Jakarta 12430.

10.2  Semua pemberitahuan atau permintaan kepada atau tentang Pengguna akan diproses jika diserahkan langsung, dikirimkan melalui kurir, surat tercatat, faksimili atau email ke alamat surat, faksimili atau alamat email yang diberikan oleh Pengguna kepada Kami atau dengan cara memasang pemberitahuan atau permintaan tersebut di satu tempat di Situs WLB yang dapat diakses oleh umum tanpa dikenai biaya. Pemberitahuan kepada Pengguna akan dianggap sudah diterima oleh Pengguna tersebut jika dan bila: Kami dapat menunjukkan bahwa komunikasi itu, baik dalam bentuk fisik maupun elektronik, telah dikirimkan kepada Pengguna tersebut, atau Kami telah memasang pemberitahuan tersebut di Situs WLB yang dapat diakses oleh umum tanpa dikenai biaya.

11. PEMBAHARUAN

Pengguna memahami bahwa Kami sewaktu–waktu dapat melakukan perubahan (pengurangan dan/atau penambahan) ketentuan  dalam Perjanjian ini. Kami menyarankan agar Pengguna secara berkala dan seksama melihat Perjanjian ini. Dengan tetap mengakses dan/atau menggunakan Situs WLB, maka Pengguna dianggap telah menyetujui perubahan–perubahan dalam Perjanjian ini.

12. PILIHAN HUKUM & PENYELESAIAN PERSELISIHAN

Perjanjian ini diatur, ditafsirkan dan tunduk pada peraturan perundang-undangan dan hukum Indonesia. Segala perselisihan yang mungkin timbul antara Pengguna dengan Kami sehubungan dengan penggunakan Situs WLB dan/atau pelaksanaan Perjanjian ini akan diselesaikan secara eksklusif dalam yurisdiksi pengadilan Republik Indonesia.

13. PENUTUP

13.1  Kami dan Pengguna merupakan hubungan independen dan tidak ada hubungan kagenan, kemitraan, usaha patungan, karyawan perusahaan atau pemilik waralaba-pewaralaba yang akan dibuat atau dibuat dengan adanya Perjanjian ini.

13.2  Judul di dalam Perjanjian ini dibuat sebagai acuan saja, dan sama sekali tidak menetapkan, membatasi, menjelaskan atau menjabarkan apa yang ada atau tercakup dalam pasal tersebut.

13.3  Tidak dilaksanakannya hak Kami untuk menuntut hak Kami berdasarkan Perjanjian ini ataupun tidak diambilnya tindakan oleh Kami terhadap pelanggaran yang dilakukan oleh Pengguna terhadap Perjanjian ini tidak akan mengesampingkan atau tidak mengesampingkan hak Kami untuk mengambil tindakan terhadap pelanggaran serupa atau pelanggaran berikutnya.

13.4  Dengan menggunakan layanan di Situs WLB maka Pengguna telah membaca, mengerti, mematuhi dan menyetujui Perjanjian ini dan seluruh syarat – syarat dan ketentuan-ketentuan yang berlaku di Situs WLB.

Privacy Policy

This Privacy Policy was last updated on March 20, 2019.

Thank you for joining the world’s largest online learning marketplace. We at WorkLifeBeyond, Inc. (“WorkLifeBeyond”, “we”, “us”) respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data.

Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the WorkLifeBeyond website, mobile applications, APIs or related services (the “Services”).

By using the Services, you agree to the terms of this Privacy Policy. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your use of the Services.

Table of Contents

1. What Data We Get
2. How We Get Data About You
3. What We Use Your Data For
4. Who We Share Your Data With
5. Security
6. Your Rights
7. Jurisdiction-Specific Rules
8. Updates & Contact Info
9. Cookie Policy

1. What Data We Get

1.1 Data You Provide to Us

We may collect different data from or about you depending on how you use the Services. Below are some examples to help you better understand the data we collect.

When you create an account and use the Services, including through a third-party platform, we collect any data you provide directly, including:

The data listed above is stored by us and associated with your account.

1.2 Data We Collect through Automated Means

When you access the Services (including browsing courses), we collect certain data by automated means, including:

The data listed above is collected through the use of server log files and tracking technologies, as detailed in the “Cookies and Data Collection Tools” section below. It is stored by us and associated with your account.

2. How We Get Data About You

2.1 Cookies and Data Collection Tools

As detailed in our Cookie Policy, WorkLifeBeyond and service providers acting on our behalf (like Google Analytics and third party advertisers) use server log files and automated data collection tools like cookies, tags, scripts, customized links, device or browser fingerprints, and web beacons (together, “Data Collection Tools”) when you access and use the Services. These Data Collection Tools automatically track and collect certain System Data and Usage Data (as detailed in Section 1) when you use the Services. In some cases, we tie data gathered through those Data Collection Tools to other data that we collect as described in this Privacy Policy.

We use cookies (small files that websites send to your device to uniquely identify your browser or device or to store data in your browser) for things like analyzing your use of the Services, personalizing your experience, making it easier to log into the Services, and recognizing you when you return. We use web beacons (small objects that allow us to measure the actions of visitors and users using the Services) for things like identifying whether a page was visited, identifying whether an email was opened, and advertising more efficiently by excluding current users from certain promotional messages or identifying the source of a new mobile app download.

WorkLifeBeyond uses the following types of cookies:

• Preferences: cookies that remember data about your browser and preferred settings that affect the appearance and behavior of the Services (like your preferred language).
• Security: cookies used to enable you to log in and access the Services; protect against fraudulent logins; and help detect and prevent abuse or unauthorized use of your account.
• Functional: cookies that store functional settings (like the volume level you set for video playback).
• Session State: cookies that track your interactions with the Services to help us improve the Services and your browsing experience, remember your login details, and enable processing of your course purchases. These are strictly necessary for the Services to work properly, so if you disable them then certain functionalities will break or be unavailable.

You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional.

Some of the third-party partners who provide certain features on our site may also use Local Storage Objects (also known as flash cookies or LSOs) to collect and store data.

2.2 Analytics

We use third-party browser and mobile analytics services like Google Analytics, Hotjar, and Intercom on the Services. These services use Data Collection Tools to help us analyze your use of the Services, including information like the third-party website you arrive from, how often you visit, events within the Services, usage and performance data, and where the application was downloaded from. We use this data to improve the Services, better understand how the Services perform on different devices, and provide information that may be of interest to you.

2.3 Online Advertising

We use third-party advertising services like Taboola, Facebook, Google’s ad services, and other ad networks and ad servers to deliver advertising about our Services on other websites and applications you use. The ads may be based on things we know about you, like your Usage Data and System Data (as detailed in Section 1), and things that these ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services, and may be tailored to your interests.

Depending on the types of advertising services we use, they may place cookies or other tracking technologies on your computer, phone, or other device to collect data about your use of our Services, and may access those tracking technologies in order to serve these tailored advertisements to you. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.

When using mobile applications you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows each provide their own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.

3. What We Use Your Data For

We use the data we collect through your use of the Services to:

• Provide and administer the Services, including to display customized content and facilitate communication with other users;
• Process your requests and orders for courses, products, specific services, information, or features;
• Communicate with you about your account by:
  • Responding to your questions and concerns;
  • Sending you administrative messages and information, including messages from instructors and teaching assistants, notifications about changes to our Service, and updates to our agreements;
  • Sending you information and in-app messages about your progress in courses, rewards programs, new services, new features, promotions, newsletters, and other available courses (which you can opt out of at any time);
  • Sending push notifications to your wireless device to provide updates and other relevant messages (which you can manage from the “options” or “settings” page of the mobile app);
• Manage your account preferences;
• Facilitate the Services’ technical functioning, including troubleshooting and resolving issues, securing the Services, and preventing fraud and abuse;
• Solicit feedback from users;
• Market and administer surveys and promotions administered or sponsored by WorkLifeBeyond;
• Learn more about you by linking your data with additional data through third-party data providers or analyzing the data with the help of analytics service providers;
• Identify unique users across devices;
• Tailor advertisements across devices;
• Improve our Services and develop new products, services, and features;
• Analyze trends and traffic, track purchases, and track usage data;
• Advertise the Services on third-party websites and applications;
• As required or permitted by law; or
• As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services.

4. Who We Share Your Data With

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

• With Your Instructors: We share data that we have about you (except your email address) with instructors or teaching assistants for courses you enroll in or request information about, so they can improve their courses for you and other students. This data may include things like your city, country, browser language, operating system, device settings, the site that brought you to WorkLifeBeyond, and your activities on WorkLifeBeyond. If we collect additional data about you (like age or gender), we may share that too. We will not share your email address with instructors or teaching assistants. We also enable our instructors to implement Google Analytics on their course pages to track sources of traffic to their courses and optimize their course pages.
• With Other Students and Instructors: Depending on your settings, your shared content and profile data may be publicly viewable, including to other students and instructors. If you ask a question to an instructor or teaching assistant, your information (including your name) may also be publicly viewable by other users depending on your settings.
• With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing, data analysis, marketing and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
• With Business Partners: We have agreements with other websites and platforms to distribute our Services and drive traffic to WorkLifeBeyond. For example, we work with Benesse in Japan. Depending on your location, we may share your data with these partners.
• With Analytics and Data Enrichment Services: As part of our use of third-party analytics tools like Google Analytics and data enrichment services like Clearbit, we share certain contact information, Account Data, System Data, Usage Data (as detailed in Section 1), or de-identified data as needed. De-identified data means data where we’ve removed things like your name and email address and replaced it with a token ID. This allows these providers to provide analytics services or match your data with publicly-available database information (including contact and social information from other sources). We do this to communicate with you in a more effective and customized manner.
• To Power Social Media Features: The social media features in the Services (like the Facebook Like button) may allow the third-party social media provider to collect things like your IP address and which page of the Services you’re visiting, and to set a cookie to enable the feature. Your interactions with these features are governed by the third-party company’s privacy policy.
• To Administer Promotions and Surveys: we may share your data as necessary to administer, market, or sponsor promotions and surveys you choose to participate in, as required by applicable law (like to provide a winners list or make required filings), or in accordance with the rules of the promotion or survey.
• For Advertising: If we decide to offer advertising in the future, we may use and share certain System Data and Usage Data with third-party advertisers and networks to show general demographic and preference information among our users. We may also allow advertisers to collect System Data through Data Collection Tools (as detailed in Section 2.1), and to use this data to offer you targeted ad delivery to personalize your user experience (through behavioral advertising) and undertake web analytics. Advertisers may also share with us the data they collect about you. To learn more or opt out from participating ad networks’ behavioral advertising, see Section 6.1 (Your Choices About the Use of Your Data) below. Note that if you opt out, you’ll continue to be served generic ads.
• For Security and Legal Compliance: We may disclose your data to third parties if we (in our sole discretion) have a good faith belief that the disclosure is:
  • Permitted or required by law;
  • Requested as part of a judicial, governmental, or legal inquiry, order, or proceeding;
  • Reasonably necessary as part of a valid subpoena, warrant, or other legally-valid request;
  • Reasonably necessary to enforce our Terms of Use, Privacy Policy, and other legal agreements;
  • Required to detect, prevent, or address fraud, abuse, misuse, potential violations of law (or rule or regulation), or security or technical issues; or
  • Reasonably necessary in our discretion to protect against imminent harm to the rights, property, or safety of WorkLifeBeyond, our users, employees, members of the public, or our Services.
  • We may also disclose data about you to our auditors and legal advisors in order to assess our disclosure obligations and rights under this Privacy Policy.
• During a Change in Control: If WorkLifeBeyond undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence).
• After Aggregation/De-identification: we can disclose or use aggregate or de-identified data for any purpose.
• With Your Permission: with your consent, we may share data to third parties outside the scope of this Privacy Policy.

5. Security

WorkLifeBeyond takes appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal data that we collect and store. These measures vary based on the type and sensitivity of the data. Unfortunately, however, no system can be 100% secured, so we cannot guarantee that communications between you and WorkLifeBeyond, the Services, or any information provided to us in connection with the data we collect through the Services will be free from unauthorized access by third parties. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact [email protected] with any concerns.

6. Your Rights

6.1 Your Choices About the Use of Your Data

You can choose not to provide certain data to us, but you may not be able to use certain features of the Services.

• To stop receiving promotional communications from us, you can opt out by using the unsubscribe mechanism in the promotional communication you receive or by changing the email preferences in your account. Note that regardless of your email preference settings, we will send you transactional and relationship messages regarding the Services, including administrative confirmations, order confirmations, important updates about the Services, and notices about our policies.
• The browser or device you use may allow you to control cookies and other types of local data storage. Your wireless device may also allow you to control whether location or other data is collected and shared. You can manage Adobe’s LSOs through their Website Storage Settings panel.
• To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance, or if you’re located in the European Union, visit the Your Online Choices site. To opt out of Google’s display advertising or customize Google Display Network ads, visit the Google Ads Settings page. To opt out of Taboola’s targeted ads, see the Opt-out Link in their Cookie Policy.
• To opt out of allowing Google Analytics, Hotjar, Mixpanel, ZoomInfo, or Clearbit to use your data for analytics or enrichment, see the Google Analytics Opt-out Browser Add-on, Hotjar Opt-Out Cookie, Mixpanel Opt-Out Cookie,ZoomInfo’s policy, and Clearbit data claiming mechanism.

If you have any questions about your data, our use of it, or your rights, contact us at [email protected].

6.2 Accessing, Updating, and Deleting Your Personal Data

You can access and update your personal data that WorkLifeBeyond collects and maintains as follows:

• To update data you provide directly, log into your account and update your account at any time.
• To terminate your account:
  • If you are a student, visit your profile settings page and follow the steps detailed here.
  • If you are an instructor, follow the steps detailed here.
  • If you have any issues terminating your account, email us at [email protected] or via our Support Center.
  • Please note: even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been (a) copied, stored, or disseminated by other users (including in course comment); (b) shared or disseminated by you or others (including in your shared content); or (c) posted to a third-party platform. Even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.
• To request to access, correct, or delete your personal data, email [email protected] or write to us at WorkLifeBeyond, Inc., Attn: Privacy/Legal Team, 600 Harrison Street, 3rd floor, San Francisco CA 94107. Please allow up to 30 days for a response. For your protection, we may require that the request be sent through the email address associated with your account, and we may need to verify your identity before implementing your request. Please note that we retain certain data where we have a lawful basis to do so, including for mandatory record-keeping and to complete transactions.

6.3 Our Policy Concerning Children

We recognize the privacy interests of children and encourage parents and guardians to take an active role in their children’s online activities and interests. Children under 13 (or under 16 in the European Economic Area) should not use the Services. If we learn that we’ve collected personal data from a child under those ages, we will take reasonable steps to delete it.

Parents who believe that WorkLifeBeyond may have collected personal data from a child under those ages can submit a request that it be removed to [email protected].

7. Jurisdiction-Specific Rules

7.1 Users in California

If you are a California resident, you have the right to request certain details about what personal information we share with third parties for those third parties’ direct marketing purposes. To submit your request, send an email to [email protected] with the phrase “California Shine the Light” and include your mailing address, state of residence, and email address.

Since the internet industry is still working on Do Not Track standards, solutions, and implementations, we do not currently recognize or respond to browser-initiated Do Not Track signals.

7.2 Users in Australia

If you are an Australia resident and you have a complaint, you may refer it to the office of the Australian Information Commissioner (“OAIC”). You can contact OAIC by visiting www.oaic.gov.au; forwarding an email to [email protected]; telephoning 1300 363 992; or writing to OAIC at GPO Box 5218, Sydney NSW 2001.

7.3 Users Outside of the U.S.

WorkLifeBeyond, Inc. is headquartered in California, and in order to provide the Services to you we must transfer your data to the United States and process it there. By visiting or using our Services, you consent to storage of your data on servers located in the United States. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries. Specifically, personal data collected in Switzerland and the European Economic Area (“EEA”) is transferred and stored outside those areas. That data is also processed outside of Switzerland and the EEA by our WorkLifeBeyond group companies, or our service providers, including to process transactions, facilitate payments, and provide support services as described in Section 4. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf. By submitting your data or using our Services, you consent to this transfer, storage, and processing by WorkLifeBeyond and its processors.

That data is also processed outside of Switzerland and the EEA by our WorkLifeBeyond group companies, or our service providers, including to process transactions, facilitate payments, and provide support services as described in Section 4. We have entered into data processing agreements with our service providers that restrict and regulate their processing of your data on our behalf. By submitting your data or using our Services, you consent to this transfer, storage, and processing by WorkLifeBeyond and its processors.

8. Updates & Contact Info

8.1 Modifications to This Privacy Policy

From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. We will also include a summary of the key changes. Unless stated otherwise, modifications will become effective on the day they are posted.

As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

8.2 Interpretation

Any capitalized terms not defined in this policy are defined as specified in WorkLifeBeyond’s Terms of Use. Any version of this Privacy Policy in a language other than English is provided for convenience. If there is any conflict with a non-English version, you agree that the English language version will control.

8.3 Questions

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact our privacy team (including our designated personal information protection manager) at [email protected]. You can also send postal mail to us at WorkLifeBeyond Inc., Attn: Legal, 600 Harrison Street, 3rd Floor, San Francisco, CA 94107.

Cookie Policy

This Cookie Policy was last updated on March 20, 2019

What are cookies?

Cookies are small text files stored by your browser as you browse the internet. They can be used to collect, store, and share data about your activities across websites, including on WorkLifeBeyond. Cookies also allow us to remember things about your visits to WorkLifeBeyond, like your preferred language, and to make the site easier to use.

We use both session cookies, which expire after a short time or when you close your browser, and persistent cookies, which remain stored in your browser for a set period of time. We use session cookies to identify you during a single browsing session, like when you log into WorkLifeBeyond. We use persistent cookies where we need to identify you over a longer period, like when you request that we keep you signed in.

Why does WorkLifeBeyond use cookies and similar technologies?

We use cookies and similar technologies like web beacons, pixel tags, or local shared objects (“flash cookies”), to deliver, measure, and improve our services in various ways. We use these cookies both when you visit our site and services through a browser and through our mobile app. As we adopt additional technologies, we may also gather additional data through other methods.

We use cookies for the following purposes:

For example, cookies help authenticate your access to WorkLifeBeyond and prevent unauthorized parties from accessing your accounts.

For example, cookies help us remember your preferred language or the country you’re in, so we can provide content in your preferred language without asking each time you visit.

For example, cookies help us test different versions of WorkLifeBeyond to see which features or content users prefer, web beacons help us determine which email messages are opened, and cookies help us see how you interact with WorkLifeBeyond, like the links you click on.

We also work with a number of analytics partners, including Google Analytics and Mixpanel, who use cookies and similar technologies to help us analyze how users use the Services, including by noting the sites from which you arrive. Those service providers may either collect that data themselves or we may disclose it to them.

You can opt out of some of these services through tools like the Google Analytics Opt-out Browser Add-on and Hotjar Opt-Out Cookie.

For example, cookies help us show a personalized list of recommended courses on the homepage.

To learn more about targeting and advertising cookies and how you can opt out, visit www.allaboutcookies.org/manage-cookies/index.html, or if you’re located in the European Union, visit the Your Online Choices site.

Please note that where advertising technology is integrated into the Services, you may still receive advertising on other websites and applications, but it will not be tailored to your interests.

When using mobile applications you may also receive tailored in-app advertisements. Apple iOS, Android OS, and Microsoft Windows each provide its own instructions on how to control in-app tailored advertising. For other devices and operating systems, you should review your privacy settings or contact your platform operator.

What are my privacy options?

You have a number of options to control or limit how we and our partners use cookies:

• Most browsers automatically accept cookies, but you can change your browser settings to decline cookies by consulting your browser’s support articles. If you decide to decline cookies, please note that you may not be able to sign in, customize, or use some interactive features in the Services.
• Flash cookies operate differently than browser cookies, so your browser’s cookie-management tools may not remove them. To learn more about how to manage Flash cookies, see Adobe’s article on managing flash cookiesand Website Storage Settings panel.
• To get information and control cookies used for tailored advertising from participating companies, see the consumer opt-out pages for the Network Advertising Initiative and Digital Advertising Alliance, or if you’re located in the European Union, visit the Your Online Choices site. To opt out of Google Analytics’ display advertising or customize Google Display Network ads, visit the Google Ads Settings page.
• For general information about targeting cookies and how to disable them, visit www.allaboutcookies.org.

Updates & Contact Info

From time to time, we may update this Cookie Policy. If we do, we’ll notify you by posting the policy on our site with a new effective date. If we make any material changes, we’ll take reasonable steps to notify you in advance of the planned change.

If you have any questions about our use of cookies, please email us at [email protected].

Intellectual Property Policy

This Intellectual Property Policy was last updated on March 20, 2019.

WorkLifeBeyond is a technology platform that enables anyone anywhere to create and share educational courses. We host more than 100,000 courses on our online learning marketplace. Our marketplace model means we do not review or edit the courses for legal issues, and we are not in a position to determine the legality of course content. However, it is important to us that instructors posting courses on WorkLifeBeyond respect the intellectual property of others. When instructors post courses on our marketplace, they make the promise that they have the necessary authorization or rights to use all the content contained in their courses.

Infringing activity is not tolerated on or through our platform.

This policy addresses what we do in the event of copyright infringement reports from content owners and trademark infringement claims from trademark owners with respect to the courses on the WorkLifeBeyond platform. The policy also addresses what we do when WorkLifeBeyond instructors’ courses are copied on third-party platforms without their consent.

• Third-Party Copyright Infringement Reports
  • How to File a Report
  • Counter-Notification
• Reports from Instructors of Infringing Content on Other Platforms
• Third-Party Trademark Infringement Reports
  • How to Submit a Trademark Infringement Report
• Designated Agent Contact Information

Third-Party Copyright Infringement Reports

WorkLifeBeyond’s policy is to remove courses from our service when they are reported as infringing in a copyright infringement notice received from the owner of the original content. It is also our policy to remove all courses from any instructor who is determined to be a repeat infringer (for whom WorkLifeBeyond has received more than two valid takedown notices). We reserve the right to terminate an instructor’s account at any time, including when they post content in violation of the copyrights of others.

How to File a Report

If you would like to report a course on the WorkLifeBeyond marketplace and if you are the owner or the designated agent of the owner of the rights to the content that you believe the course is infringing, the most efficient way is to use this form (form in English only).

Before you submit a copyright infringement report, please remember these important things:

1. 1. We cannot process a copyright claim that is not submitted by the owner of the copyright or its designated agent. This is because we have no way of knowing whether the instructor who published the course you are reporting has received proper permission from the owner to use the content. We will ask you to provide an electronic signature to confirm that you are the copyright owner or have authority to represent the copyright owner (including if the copyright owner is an organization).
   2. Your copyright claim has to be sufficiently substantiated for us be able to address it. This means:
      • You provide sufficient information for us to contact you, including your full legal name, an email address, physical address, and (optional) telephone number.
      • If you are filing a report on behalf of an organization, you include the name of the organization and your relationship to the organization.
      • You precisely identify the original copyrighted material or, if multiple copyrighted works are covered in your notification, you provide a sufficiently representative list of such original material (such as a URL where the material is located);
      • You provide sufficient information for us to locate the reportedly infringing course(s) on the WorkLifeBeyond site (the URL on our website and the exact name of the course and instructor;
      • You add a statement saying: “I declare, under penalty of perjury, that the information in this complaint is accurate and that I am the copyright owner or am authorized to act on the copyright owner’s behalf and I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law”.
   3. Knowingly submitting a false or misleading claim of infringement is illegal and you could be held liable and have to pay damages as a result. WorkLifeBeyond reserves the right to seek damages from anyone who submits a notification of claimed infringement in violation of the law.
   4. There are types of content that are not protected by copyright. Copyright law doesn’t cover short phrases (like business names, book titles, and slogans), intangible concepts (like processes, ideas, and recipes), or facts. Before you submit a copyright claim, make sure that the content copied in the course is indeed protected by copyright. If you need to report a trademark violation, please follow the steps here.
   5. Consider whether the use of your material in the course is “fair use”. Copyright law includes a “fair use” exception for certain uses of copyrighted content that are considered to be in the public interest. Fair use covers things like criticism, commentary, news reporting, and research. In considering whether a course’s use of your material qualifies as fair use, you should look at:
      • The purpose of the use (whether the course is paid or unpaid, whether the course critiques/parodies/transforms your material)
      • The type of copyrighted work being used (whether your work is factual or creative)
      • The portion being used (whether the course uses small, necessary excerpts of your material or substantial portions of it)
      • The effect on the market for your material (whether potential buyers would purchase the course instead of your material)

Before you submit a copyright claim, make sure that use of the content copied in the course does not qualify as fair use.

Counter-Notification

If we receive a valid copyright violation report, we will send a copy of that report to the instructor who posted the reported course along with a notification that 1) the course was reported for copyright infringement and 2) we are removing the course from the WorkLifeBeyond service. We will also attach a form that the instructor can fill in and send back to us to submit a counter-notification. If your course has been reported for copyright infringement and removed from the WorkLifeBeyond service, and if you believe we made a mistake or that you have permission from the owner of the reported content to use such content in your course, then you may send us a counter-notification.

The best way to provide us with a counter-notification is to fill in the form we provided you and send it back to the WorkLifeBeyond designated agent or the copyright team member who notified you. To be effective, a counter notification must be in writing and include the following information:

• Your physical or electronic signature;
• Your name, address, and email address or telephone number,
• Identification of the course that was removed and the location (URL) at which it appeared before it was removed (you can access this information from the copyright infringement report filed against your course, we always attach a copy when we notify you);
• A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
• A statement that you consent to (i) WorkLifeBeyond sharing your name and contact information with the claimant; (ii) receiving service of process for any legal action by the claimant or an agent of the claimant and (ii) accepting the jurisdiction of the federal district court for the judicial district in which you reside (if in the U.S.), or if you reside outside of the U.S., the jurisdiction of the United States District Court for the Northern District of California (headquarters of WorkLifeBeyond).

Knowingly submitting a false or misleading counter-notification to a claim of infringement is illegal and you could be held liable and have to pay damages as a result. WorkLifeBeyond reserves the right to seek damages from any party that submits a counter-notification of claimed infringement or counter notification in violation of the law.

Reports from Instructors of Infringing Content on Other Platforms

We understand that when you post and make available your courses on the WorkLifeBeyond marketplace, you want to make sure that you will not find your courses offered on another platform without your permission. To help combat copyright infringement and piracy affecting courses of our instructors, we partnered with Link-Busters, an anti-piracy vendor, to seek out and find instances of infringement and to have any infringing content removed from third-party platforms.

In the event you find your course available on another platform without your permission, please fill out the form here. Link-Busters will file copyright infringement reports and exercise legal actions to have the infringing content removed as soon as possible. Please keep in mind that since WorkLifeBeyond and Link-Busters don’t control the content on other sites, we may not always be successful, especially if your content is on a site outside of the US or EU. Certain countries take different approaches to copyright law; as such, we cannot guarantee the infringing party or hosting site will comply with our notices and remove the infringing content from their platform.

Third-Party Trademark Infringement Reports

WorkLifeBeyond’s policy is to remove courses from our service when they are reported as infringing a third-party trademark. We also reserve the right to terminate an instructor’s account at any time, including when they post content in violation of the trademark rights of others.

How to Submit a Trademark Infringement Report

The fastest and easiest way to submit a report of trademark infringement to us is to send a notice to the Designated Agent containing the information identified below. Please note that a copy of your notice will be sent to the party who posted the content you are reporting. Before you submit a trademark infringement report, please remember these important things:

1. Your trademark claim has to be sufficiently substantiated for us be able to address it. This means your communication must include substantially the following:
   • Your complete contact information (full name, mailing address, and email or phone number).
   • The specific word, symbol, etc. for which you claim trademark rights.
   • The basis for your claim of trademark rights (such as a national or community registration), including registration number, if applicable.
   • The country or jurisdiction in which you claim trademark rights.
   • The category of goods and/or services for which you assert rights.
   • Sufficient information for us to locate the material on WorkLifeBeyond that you believe violates your trademark rights (web addresses/URLs of the allegedly infringing content).
   • A description of how you believe this content infringes your trademark.
   • If you are not the rights holder, an explanation of your relationship to the rights holder.
   • The following statement: “I have a good faith belief that use of the trademark as described above in the manner complained of is not authorized by the trademark owner, its agent, or the law.”
   • The following statement: “The information in this notice is accurate, and I declare, under penalty of perjury, that I am the owner or authorized to act on behalf of the owner of a trademark that is allegedly infringed.”
   • Your electronic signature (“/s/” followed by your full name, e.g., “/s/ Jane Doe”) or physical signature.
2. Submitting a false or misleading claim of infringement could result in liability for you. WorkLifeBeyond reserves the right to seek damages from any party that submits a false or misleading notification of claimed trademark infringement.
3. Consider whether the use of your trademark in the course is “nominative fair use”. Trademark law protects the use of a name or brand for selling products and services, with the goal of preventing consumer confusion. Most countries’ laws include an exception for “fair use”, which allows others to use a trademark for factually referencing the trademarked product or service, or commenting on or criticizing the mark. Consider the likelihood that others would be confused into thinking that your company or brand had created or is sponsoring the course. Before you submit a trademark claim, make sure that use of your trademark in the course does not qualify as fair use.

Designated Agent Contact Information

WorkLifeBeyond’s Designated Agent for notices of reported infringement can be contacted in the following manner:

• By filling the copyright report form (for copyright infringement reports only)
• Via Email: [email protected]
• Via U.S. Mail: WorkLifeBeyond, Inc. 600 Harrison Street, 3rd Floor, San Francisco, CA 94107 Attn: Copyright Team

WorkLifeBeyond API Agreement

These API Terms were last updated on December 4, 2018.

To help our instructors and affiliates get the most out of WorkLifeBeyond, we (WorkLifeBeyond, Inc.) offer a set of APIs, developer tools, and associated software (together, the “APIs”). By accessing or using the APIs, you (or the company you represent) agree to be bound by the terms below, which may be updated from time to time, and by any applicable policies and guidelines (collectively, the “Terms”).

1. Registering for the APIs

1.1 Accepting the Terms. You must be at least 18 years of age to use the APIs. You may not access the APIs if you are barred from using or receiving the APIs under the applicable laws of the United States or other countries, including the country in which you reside or from which you use the APIs.

1.2 Use on Entity’s Behalf. If you are using the APIs on behalf of a company or other entity, you represent and warrant that you have full legal authority to bind it to these Terms and acknowledge that all references to “you” in the Terms refer to that entity.

1.3 Updating Your Information. When you register for the APIs, we may require you to submit information about yourself. You must provide and continue to provide accurate and complete information, including a valid email address.

2. Using the APIs & API Data

2.1 Access to APIs. Subject to these Terms, we grant you a non-exclusive, non-transferable, revocable right, without the right of sublicense, to access and use the APIs to create applications, websites, or other tools using the APIs (each, an “App”). When you use the APIs, you do not acquire ownership of any rights to the APIs, nor to any data or content accessed through them (“Content”).

2.2 Permitted Uses. You will comply with all applicable laws, including laws regarding the import or export of data or software, privacy laws, and local laws. You may only access those APIs for which we provide documentation at https://www.wlbco.id/developers (“Developer Documentation”), and you will comply with all guidelines posted there. Content accessible through the APIs may be subject to intellectual property and data privacy rights. Where it is, you may not use it unless you are permitted to do so by the owner of that content or are otherwise permitted by law.

2.3 WorkLifeBeyond Terms and Policies. By Using our APIs you agree that WorkLifeBeyond may use submitted information in accordance with our Terms of Use, Instructor Agreement, Affiliate Terms & Conditions, and Privacy Policy.

2.4 Limits and Restrictions. We set and enforce limits on your use of the APIs in our sole discretion. We may change the limits at any time by revising the Developer Documentation. You agree that you will not:

• attempt to circumvent the limitations documented in the Developer Documentation;
• create an App that is for commercial or other non-personal use (except that you may use the Affiliate API for commercial activities authorized under our Affiliate Terms & Conditions;
• create an App that recreates a core functionality of, or replaces, any WorkLifeBeyond product or service in a way that is likely to cause us reputational or financial damage;
• cache or store any personal data, as defined by applicable data privacy laws such as the European Union’s General Data Protection Regulation (GDPR);
• combine or enrich any personal data with data obtained through third-party sources;
• collect, store, or share WorkLifeBeyond account passwords;
• copy, reformat, reverse-engineer, or otherwise modify the APIs or any WorkLifeBeyond product or service; or
• engage in any deceptive, misleading, illegal or unethical activities, or activities that otherwise may be detrimental to the APIs, WorkLifeBeyond, our users, or the public.

2.5 Sharing Apps. You will not share or sell the Apps you develop, except that you may share these Apps with co-instructors and teaching assistants for use in developing, maintaining, or supporting courses for which you are an instructor. Co-instructors and teaching assistants using your App must use their own token for authentication. You will not share any passwords, keys, tokens, secret, or other access credentials that allow you to access the APIs or Content (“Developer Credentials”).

2.6 Security. You will always use and have in effect appropriate administrative, physical, and technical safeguards that (a) meet or exceed industry standards with respect to the sensitivity of the data you are accessing; (b) are compliant with applicable laws and regulations (including data security and privacy laws and regulations), and (c) are designed to prevent unauthorized access, use, processing, storage, destruction, loss, alteration, or disclosure of personal data. You will keep confidential all Developer Credentials that we issue to you. You will work with us to immediately correct any security deficiency, and will immediately disconnect any intrusions or intruder. If your App experiences a security deficiency or intrusion, you will coordinate with us on any public statements (e.g. press, blog posts, social media, etc.) before publishing them.

2.7 Deletion. You must immediately delete all Content if we terminate your use of the APIs, except when doing so would cause you to violate any law or obligation imposed by a governmental authority.

2.8 Monitoring. You agree that we may monitor your use of the APIs to ensure quality, improve our products and services, and verify your compliance with the Terms. You agree to assist us with this monitoring by providing us with information about your App and storage of Content, which may also include access to your App and other materials related to your use of the APIs. If you do not demonstrate full compliance with these Terms, we may restrict or terminate your access to the APIs without notice to you.

3. Rights We Reserve

At any point in the future, we reserve the right to do any of the following: charge fees for access to any of the APIs, offer or cease to offer support for the APIs, modify the APIs and require you to use those subsequent versions, require you to use the API in a different manner, deprecate any API in our sole discretion, or independently develop products or services that may serve the same purpose as your Apps.

If we determine that your use of the APIs or Developer Credentials is against the interests of us or our users, we reserve the right to deactivate any Developer Credentials you have obtained, block your IP address, or otherwise block your use of the APIs.

4. Feedback

Any feedback, comments, or suggestions you may provide regarding WorkLifeBeyond or the APIs are entirely voluntary and non-confidential and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

5. Term & Termination

These Terms will apply for as long as you use the APIs, until terminated. You may terminate these Terms by discontinuing use of the APIs. We may suspend or terminate your use of all or any of the APIs for any reason and at any time, without liability or other obligation to you.

Upon any termination of the Terms or discontinuation of your access to an API, you will immediately stop using the API and delete any cached or stored Content.

6. Disclaimers & Limitations of Liability

6.1 Warranties. To the extent permitted by law, we provide the APIs “as-is” without warranty of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, or non-infringement. We make no representations or warranties about the suitability, reliability, availability, timeliness, security, or accuracy of the APIs or the Content for any purpose. We are not responsible for delay or failure of our performance of any of the Services caused by events beyond our reasonable control, like an act of war, hostility, or sabotage; natural disaster; electrical, internet, or telecommunication outage; or government restrictions.

6.2 No Indirect Damages. To the extent permitted by law, in no event shall either party be responsible for any indirect, punitive, or consequential damages, including lost profits or business opportunities.

6.3 Limitation of Liability. If, notwithstanding these Terms, we are determined to have any liability to you or any third party, you and we agree that WorkLifeBeyond’s liability will be limited to the amount, if any, that you paid us to use the applicable APIs during the six months prior to the event giving rise to the liability.

7. Indemnification

You agree to indemnify, defend (if we so request), and hold us harmless, at your expense, against any third-party claims, demands, losses, damages, or expenses (including reasonable attorney fees) arising from (a) your use of the APIs; (b) your violation of these Terms; (c) your violation of applicable privacy laws or regulations; or (d) your violation of any rights of a third party. We will: notify you in writing within thirty (30) days of our becoming aware of any such claim; give you sole control of the defense or settlement of such a claim; and provide you (at your expense) with any and all information and assistance reasonably requested by you to handle the defense or settlement of the claim. You shall not accept any settlement that (i) imposes an obligation on us; (ii) requires us to make an admission; or (iii) imposes liability not covered by these indemnifications or places restrictions on us without our prior written consent.

8. Miscellaneous Legal Terms

8.1 Entire Agreement; Severability. You agree that by registering for, accessing, or using the APIs, you are agreeing to enter into a legally binding contract with WorkLifeBeyond. Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict. These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us. If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

8.2 Amendment; No Waiver. From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features). We reserve the right to make changes to these Terms at any time in our sole discretion. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our services. Modifications will become effective the day after they are posted unless stated otherwise. Your continued use of the APIs after changes become effective shall mean that you accept those changes. No delay in exercising any right or remedy or failure to object will be a waiver of such right or remedy or any other right or remedy. A waiver on one occasion will not be a waiver of any right or remedy on any future occasion.

8.3 Governing Law. These Terms are governed by the laws of the State of California, USA without reference to its choice or conflicts of law principles. You and we consent to the exclusive jurisdiction and venue of federal and state courts in San Francisco, California, USA.

8.4 Compliance with Laws. We will comply with all applicable U.S. state laws, U.S. federal laws, and international laws in our provision of the APIs. We reserve the right at all times to disclose any information as necessary to satisfy any law, regulation, legal process or governmental request. You will comply with all applicable laws in your use of the APIs and Content, including any applicable data privacy laws and export laws. You will comply with the sanctions programs administered by the Office of Foreign Assets Control (OFAC) of the US Department of the Treasury. You will not directly or indirectly export, re-export, or transfer the APIs or Content to prohibited countries or individuals or permit use of the APIs or Content by prohibited countries or individuals.

8.5 Relationship of the Parties. You and we agree that no joint venture, partnership, employment, or agency relationship exists between us.

8.6 Branding. Nothing in these Terms gives you a right to use the WorkLifeBeyond name or any of the WorkLifeBeyond trademarks, logos, domain names, and other distinctive brand features.

8.7 Notices. No action, regardless of form, arising out of or relating to these Terms may be brought by either party more than one (1) year after the cause of action has accrued. Any notice or other communication to be given hereunder will be in writing and given by registered or certified mail return receipt requested, or email (by us to the email associated with your account or by you to [email protected]), and shall be deemed delivered as of the date of actual receipt.

8.8 No Assignment. You may not assign or transfer these Terms (or the rights and licenses granted under them). We may assign these Terms (or the rights and licenses granted under them) to another company or person without restriction. Nothing in these Terms confers any right, benefit, or remedy on any third-party person or entity. You agree that your account is non-transferable and that all rights to your account and other rights under these Terms terminate upon your death.

8.9 Injunctive Relief. You acknowledge that the unauthorized use or disclosure of the Content or any Developer Credentials may cause irreparable harm to us or our users. Accordingly, you agree that we will have the right to obtain an immediate injunction against any breach or threatened breach of these Terms, as well as the right to pursue any and all other rights and remedies available at law or in equity for such a breach.

8.10 Survival. The following sections shall survive the expiration or termination of these Terms: 2.6 (Security), 2.7 (Deletion), 3 (Rights We Reserve), 4 (Feedback), 5 (Term & Termination), 6 (Disclaimers & Limitations of Liability), 7 (Indemnification), and 8 (Miscellaneous Legal Terms).

WorkLifeBeyond for Business Privacy Statement

This WorkLifeBeyond For Business Privacy Statement was updated on May 22, 2018.

In the course of providing WorkLifeBeyond for Business (“WLB”) services and related services to its corporate, non-profit organization and governmental customers (“Customers”), WorkLifeBeyond will receive and have access to personal data of individual users to whom customers grant access (“Users”). For the purposes of this privacy statement, Customers are data controllers and WorkLifeBeyond is a data processor. WorkLifeBeyond’s processing of User data and the security measures implemented to protect such data are detailed in and governed by a written agreement between WorkLifeBeyond and each of its Customers.

As a data processor, WorkLifeBeyond will access, store and use the personal data of individual Users solely for the purpose of providing the WLB services to its Customers and will process the data as instructed by its Customers.

As data controllers, Customers decide which of their employees or other authorized personnel are given access to the WLB services. They do this by designating one or more WLB account administrators or group administrators (“Administrator”) who have the ability to customize the Customer account, manage individual User accounts, access the WLB Insights tool and related reporting features, access the WLB Administrator tools, and, when instructed by the Customer, populate the Customer account with Customer-provided courses. Customers are solely responsible for establishing policies for and ensuring compliance with all applicable laws and regulations, relating to the collection of personal information relating to individual Users selected by Customers for accessing the WLB services. WorkLifeBeyond has no direct relationship with individual Users, who should contact Customers (their employer) for assistance with any requests or questions relating to the processing of their personal information.

For avoidance of doubt, this Privacy Statement does not apply to:

1. any processing of data for the purpose of marketing the WLB service to enterprise and corporate prospects;
2. any other offerings available at wlb.co.id separate from the WLB services, for which the WorkLifeBeyond Privacy Policy is applicable. A User may already have a account with WorkLifeBeyond to access WorkLifeBeyond’s marketplace educational content, and data processed as a result of the use of the WorkLifeBeyond marketplace from a User account is governed by the WorkLifeBeyond Privacy Policy.

In the event where WorkLifeBeyond makes any material changes to the manner in which it processes User data to provide its services to Customers, it will notify Customers.

WorkLifeBeyond for Business Privacy Statement

1. Information about Users collected and stored by WorkLifeBeyond
2. Purpose of User Data Processing
3. Cookies and other Tracking Technologies
4. Sharing User Information with Sub-Processors
5. Processing of User Data outside of the EEA

1. Information about Users collected and stored by WorkLifeBeyond

1. When a User is given access to the WLB services by the Administrator, a User may set up an individual User account and WorkLifeBeyond will collect information provided by the User or the Administrator. The Customer can customize the type of data requested to create an account, which may include the following:
   • first name, last name, and email address required
   • photo, areas of interest, job skills, goals, and role (optionally provided by User or Customer)
   • other personal data, as allowed by the Customer

   A unique identifying number is assigned by WorkLifeBeyond upon the creation of a User account.

2. Individual User account information may be set to private or public, as selected by Users. If set to public, the information is searchable via search engines and viewable by anyone, including by other Users and the Customer.
3. Administrators may assign a User to a group membership
4. Customers may select to integrate with WLB a Single Sign On (SSO) identity provider to enable Users to log in to WLB User accounts without the need to disclose passwords to WorkLifeBeyond. In such case Users may log in by providing their individual SSO credentials to the SSO identity provider, which will authenticate them and allow or deny access to the Customer account. In such case, SSO identity providers share with WorkLifeBeyond a unique cookie ID and authentication “token” information to recognize the User as an authorized user of Customer.
5. At the option of the Customer, the WLB service may enable Administrators and Users to interact with others, including with instructors, teaching assistants, other students, and the Customer, by posting reviews on a course, sending messages to or chatting with others, posting questions or answers, or posting other content. Such public or shared content is stored by WorkLifeBeyond and may be publicly available or viewable by others, including Administrators, Users, or instructors and teaching assistants, depending on where such content is posted.
6. WorkLifeBeyond stores information relating to the activities of Users as they use and interact with the WLB services, such as courses enrolled in and viewed (and information relating to these courses); interactions with instructors, teaching assistants, Administrators, and other Users; and progress within a course; as well as answers, essays and other items submitted by Users to satisfy the course requirements. This information is linked to a User’s unique account ID and is shared with Customers via the Customer Account reporting tools or upon request of the Customer.
7. The WLB service enables Users to contact the WorkLifeBeyond Support Team for assistance or to report a problem, concern, potential abuse or other issues regarding the WLB services or other users. WorkLifeBeyond may collect and store the User’s name, email address, location, operating system, IP address as well as the User’s activity on the WorkLifeBeyond platform and communications with the WorkLifeBeyond help desk team. WorkLifeBeyond may request additional information from Users in order to resolve any issue reported by a User or by another user.
8. When a User uses the WLB services, WorkLifeBeyond collects and stores certain information by automated means: (a) technical information about the User’s computer or wireless device, such as IP address, operating system type and version, unique device ID, browser, browser language, domain, and other operating systems or platform information. This information is collected through the use of server log files and tracking technologies, such as: (i) cookies, which are small files that websites send to a computer or wireless device to uniquely identify a browser or mobile device or to store information in a browser setting; and (ii) other tracking technologies (see below for more detailed information).
9. IP addresses received from browsers or devices of Users may be used to determine the approximate location of Users.
10. If a Customer makes purchases via credit card, WorkLifeBeyond collects certain data about the purchase (such as name and zip code) as necessary to process the order. Customers must provide certain payment and billing data directly to WorkLifeBeyond’s payment processing partners, including name, credit card information, billing address, and zip code. For security, WorkLifeBeyond does not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.

2. Purpose of User Data Processing and Retention Period

WorkLifeBeyond processes the information collected about Users and Administrators for the purpose of providing the WLB services to its Customers, specifically:

• Providing, administering, and facilitating access to the WLB services, for Customers and Users, and managing Customer or User account preferences
• Fulfilling Customer’s instructions with respect to personal data of Users
• Displaying and sending via email notifications to Users for:
  • Responding to User questions or concerns
  • Making notifications to Users at the request of the Customer
  • Sending Users administrative messages and information, including confirmation of account creation, course enrolment, course progress and notifications of responses from instructions to User questions
  • Providing information to Users about courses available to Users, available and new WLB service features; personalized course recommendations, which Users can opt out of at any time
  • Sending push notifications to User wireless devices to provide updates and other relevant messages, which can be managed from the “options” or “settings” page for the mobile application.
• Enabling communications among Users and instructors or teaching assistants
• Soliciting feedback to improve WLB User experience
• Resolving User support requests or claims

Email Preferences

Users can individually opt out of receiving non-transactional emails by: (i) following the unsubscribe instructions provided in the email communication; or (ii) managing User account email preferences. A Customer can also instruct WorkLifeBeyond to configure email preference settings for all Users of a Customer.

Retention of Personal Data

WorkLifeBeyond will retain the data of Users for as long as instructed by the Customer. WorkLifeBeyond will delete certain or all personal data relating to Users upon request of the Customer. WorkLifeBeyond may retain aggregated or anonymized data as set forth below.

Use of aggregated data

In addition, User data is aggregated with other WorkLifeBeyond marketplace user data to enable WorkLifeBeyond to improve its products and services and develop new products and services, including:

• Reviewing and analyzing User browser and wireless device technical information
• Reviewing user activity across WLB and the WorkLifeBeyond marketplace (for example, WorkLifeBeyond analyzes trends and User traffic and and usage information to identify which courses are most popular)
• Facilitating the technical functioning of the WLB services and WorkLifeBeyond marketplace, including to troubleshoot and resolve issues, secure the WLB services, and prevent fraud and abuse
• Developing a personalized course content recommendation engine

When User data is used for the above purposes, it is aggregated and/or anonymized so that no personal data of Users is processed.

3. Cookies and other Tracking Technologies

Like many online platforms, WorkLifeBeyond and its analytics vendors use server log files and automated data collection tools, such as browser cookies, pixel tags, scripts and web beacons. These tools are used for analytics purposes to enable WorkLifeBeyond to understand how Users interact with the WLB services. WorkLifeBeyond and its analytics vendors may tie the information gathered by these means to the unique account ID of Users.

Cookies are small text files placed onto a computer or device while browsing the Internet. Cookies are used to collect, store and share bits of information about User activities. WorkLifeBeyond uses both session cookies and persistent cookies.

• A session cookie is used to identify a particular visit to the WLB services and collect information about interaction with the WLB service. These cookies expire after a short time, or when the User closes their web browser after using the WLB service. WorkLifeBeyond uses these cookies to identify a User during a single browsing session, such as when you log into the WLB services. This helps WorkLifeBeyond improve the WLB service as well as improve the Users’ browsing experience.
• A persistent cookie will remain on a User’s device for a set period of time specified in the cookie. WorkLifeBeyond uses these cookies to identify and recognize a specific User over a longer period of time. They allow WorkLifeBeyond to:
  1. analyze the usage of the WLB services (e.g. what links Users click on) in order to improve our WLB offering
  2. test different versions of the WLB services to see which particular features or content Users prefer to optimize the WLB services
  3. provide a more personalized experience to Users with more relevant content and course recommendations and
  4. allow Users to more easily log in to use the WLB services. Persistent cookies include:
     • preferences cookies to remember information about a User’s browser and settings preferences, such as preferred language. Preference cookies make User experience more functional and customized
     • authentication and security cookies to enable a User to log in or stay logged in and access the WLB service, to protect User accounts against fraudulent log-ins by others, and help detect, fight, and protect against abuse or unauthorised usage of User accounts.
     • functional cookies to make the experience of using the WLB service better, like remembering the sound volume level selected by the User.

WorkLifeBeyond uses tracking technology to: (i) determine if a certain page was visited (e.g. the landing page of an advertisement for WLB services that is displayed on third party sites) or whether an email sent by WorkLifeBeyond was opened or clicked on by a User; and (ii) to customize the learning experience of individual Users by recommending specific courses and other content.

Cookie list

WorkLifeBeyond will retain the data of Users for as long as instructed by the Customer. WorkLifeBeyond will delete certain or all personal data relating to Users upon request of the Customer. WorkLifeBeyond may retain aggregated or anonymized data as set forth below.

User Preferences with respect to cookies and other tracking technologies

A User can set his or her web browser to notify about the placement of new cookies, limit the type of cookies or reject cookies altogether; if enabled, a User may not be able to use some or all of the features of the WLB services (for example, may not be able to log in). General information about cookies and how to disable them can be found atwww.allaboutcookies.org.

Various browsers may offer their own management tools for removing HTML5 LSOs. Users can manage Flash LSOs here. To manage flash cookies, visit the Adobe website and make changes at the Global Privacy Settings Panel.

Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal, and we do not take any action in response to this signal. Instead, in addition to publicly available third-party tools, we offer you the choices described in this policy to manage the collection and use of information about you.

4. Sharing User Information with Sub-Processors

In order to provide the WLB services to its Customers, WorkLifeBeyond shares data regarding Users with a number of third party service providers. These companies are contractually required to use User data solely as directed by WorkLifeBeyond for the purpose of providing services to WorkLifeBeyond.

• Instructors who upload courses on the WorkLifeBeyond platform and made available through the WLB services as well as their teaching assistants, who may receive names and account profile information of Users, to enable them to respond to user questions and feedback.
• Other service providers of Customer, as instructed by Customer.
• To perform its services, WorkLifeBeyond leases servers from data centers operated by Equinix and located in Virginia and California in the United States. WorkLifeBeyond also contracts with Amazon Web Services (AWS) for hosting services, and certain content and User data relating to WLB is hosted via AWS’s cloud hosting solutions.
• WorkLifeBeyond’s help center platform vendor (Zendesk as of the effective date of this Privacy Statement) hosts and stores all communications between Administrators or Users and the WorkLifeBeyond support team. Zendesk is contractually required to store and process User related data solely as directed by WorkLifeBeyond for the purpose of providing services to WorkLifeBeyond. WorkLifeBeyond also partners with Intercom, a chat messaging tool for support to Users and Administrators and for collecting their feedback, as well as in-app messages such as feature announcements or onboarding for new users.
• WorkLifeBeyond shares User information with third party companies that perform email services to enable WorkLifeBeyond to send email communications to Users and to manage email preference settings of Users.
• Administrators of existing Customers are able to access our list of current sub-processors on the left sidebar of this page while logged in to WorkLifeBeyond for Business.
• WorkLifeBeyond shares User information with third party companies that perform data analysis services to enable WorkLifeBeyond to better understand how Users use the WLB service. These companies include Chartio, Google Analytics and Hotjar. To prevent Google Analytics from collecting information for analytics, a User may install the Google Analytics Opt-Out Browser by clicking here, and may also use Mixpanel’s opt out by clicking here.

Any other sharing of User data is subject to the consent and instructions of Customer.

5. Processing of User Data outside of the EEA

All data processing described in this Privacy Statement occurs in the United States, Ireland and, for R&D purposes, Turkey. If personal data processed by WorkLifeBeyond originates from a User or Administrator in the EEA, WorkLifeBeyond will ensure, that such processing will only take place if: (a) the non-EEA country in question ensures an adequate level of data protection; (b) the transfer is made pursuant to a Data Processing Agreement (“DPA”) executed between WorkLifeBeyond and the Customer and subject to the standard contractual clauses designed to facilitate transfers of personal data from the EEA to all third countries that have been adopted by the European Commission (known as the, “Model Clauses”), which have been incorporated into the DPA.

Instructor Terms

These Instructor Terms were last updated June 24, 2019.

When you sign up to become an instructor on the WorkLifeBeyond platform, you agree to abide by these Instructor Terms (“Terms“). These Terms cover details about the aspects of the WorkLifeBeyond platform relevant to instructors and are incorporated by reference into our Terms of Use, the general terms that govern your use of our Services. Any capitalized terms that aren’t defined in these Terms are defined as specified in the Terms of Use.

As an instructor, you are contracting directly with WorkLifeBeyond, Inc. (a Delaware corporation in the United States), regardless of whether another WorkLifeBeyond subsidiary facilitates payments to you.

1. Instructor Obligations

As an instructor, you are responsible for all content that you post, including lectures, quizzes, coding exercises, practice tests, assignments, resources, answers, course landing page content, and announcements (“Submitted Content“).

You represent and warrant that:

• you will provide and maintain accurate account information;
• you own or have the necessary licenses, rights, consents, permissions, and authority to authorize WorkLifeBeyond to use your Submitted Content as specified in these Terms and the Terms of Use;
• your Submitted Content will not infringe or misappropriate any third party’s intellectual property rights;
• you have the required qualifications, credentials, and expertise (including education, training, knowledge, and skill sets) to teach and offer the services that you offer through your Submitted Content and use of the Services; and
• you will respond promptly to students and ensure a quality of service that corresponds with the standards of your industry and instruction services in general.

You warrant that you will not:

• post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libelous content or information;
• post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user;
• use the Services for business other than providing tutoring, teaching, and instructional services to students;
• engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording;
• frame or embed the Services (such as to embed a free version of a course) or otherwise circumvent the Services;
• impersonate another person or gain unauthorized access to another person’s account;
• interfere with or otherwise prevent other instructors from providing their services or courses; or
• abuse WorkLifeBeyond resources, including support services.

2. License to WorkLifeBeyond

You grant WorkLifeBeyond the rights detailed in the Terms of Use to offer, market, and otherwise exploit your Submitted Content, and to sublicense it to students for these purposes directly or through third parties. This includes the right to add captions or otherwise modify content to ensure accessibility.

Unless otherwise agreed (including within our Promotions Policy), you have the right to remove all or any portion of your Submitted Content from the Services at any time. Except as otherwise agreed, WorkLifeBeyond’s right to sublicense the rights in this section will terminate with respect to new users 60 days after the Submitted Content’s removal. However, (1) rights given to students before the Submitted Content’s removal will continue in accordance with the terms of those licenses (including any grants of lifetime access) and (2) WorkLifeBeyond’s right to use such Submitted Content for marketing purposes shall survive termination.

We may record all or any part of your Submitted Content for quality control and for delivering, marketing, promoting, demonstrating, or operating the Services. You grant WorkLifeBeyond permission to use your name, likeness, voice, and image in connection with offering, delivering, marketing, promoting, demonstrating, and selling the Services, your Submitted Content, or WorkLifeBeyond’s content, and you waive any rights of privacy, publicity, or other rights of a similar nature, to the extent permissible under applicable law.

3. Trust & Safety

3.1 Trust & Safety Policies

You agree to abide by WorkLifeBeyond’s Trust & Safety policies, Restricted Topics policy, and other course quality standards or policies prescribed by WorkLifeBeyond from time to time. You should check these policies periodically to ensure that you comply with any updates to them. You understand that your use of the Services is subject to WorkLifeBeyond’s approval, which we may grant or deny at our sole discretion.

We reserve the right to remove courses, suspend payouts, and/or ban instructors for any reason at any time, without prior notice, including in cases where:

• an instructor or course does not comply with our policies or legal terms (including the Terms of Use);
• a course falls below our quality standards or has a negative impact on the student experience;
• an instructor engages in behavior that might reflect unfavorably on WorkLifeBeyond or bring WorkLifeBeyond into public disrepute, contempt, scandal, or ridicule;
• an instructor engages the services of a marketer or other business partner who violates WorkLifeBeyond’s policies; or
• as determined by WorkLifeBeyond in its sole discretion.

3.2 Co-Instructors and Teaching Assistants

The WorkLifeBeyond platform allows you to add other users as co-instructors or teaching assistants for courses that you manage. By adding a co-instructor or teaching assistant, you understand that you are authorizing them to take certain actions that affect your WorkLifeBeyond account and courses. WorkLifeBeyond is not able to advise on any questions or mediate any disputes between you and such users. If your co-instructors have an assigned revenue share, their share will be paid out of your earned revenue share based on the ratios you have specified in your Course Management settings as of the date of the purchase.

3.3 Relationship to Other Users

Instructors don’t have a direct contractual relationship with students, so the only information you’ll receive about students is what is provided to you through the Services. You agree that you will not use the data you receive for any purpose other than providing your services to those students on the WorkLifeBeyond platform, and that you won’t solicit additional personal data or store students’ personal data outside the WorkLifeBeyond platform. You will indemnify WorkLifeBeyond against any claims arising from your use of students’ personal data.

3.4 Anti-Piracy Efforts

We partner with anti-piracy vendors to help protect your courses from unauthorized use. To enable this protection, you hereby appoint WorkLifeBeyond and our anti-piracy vendors as your agents for the purpose of enforcing copyrights for each of your courses, through notice and takedown processes (under applicable copyright laws like the Digital Millennium Copyright Act) and for other efforts to enforce those rights. You grant WorkLifeBeyond and our anti-piracy vendors primary authority to file notices on your behalf to enforce your copyright interests.

You agree that WorkLifeBeyond and our anti-piracy vendors will retain the above rights unless you revoke them by sending an email to [email protected] with the subject line: “Revoke Anti-Piracy Protection Rights” from the email address associated with your account. Any revocation of rights will be effective 48 hours after we receive it.

4 Pricing

4.1 Price Setting

When creating a course, you will be prompted to select a base price (“Base Price“) for your course from a list of available price tiers. Alternatively, you may choose to offer your course for free. As a premium instructor, you will also be given the opportunity to participate in certain promotional programs under the terms of our Promotions Policy (“Promotional Programs“).

If you do not opt to participate in any Promotional Programs, we will list your course for the Base Price or the closest local or mobile app equivalent (as detailed below).

When a student purchases using a foreign currency, we will convert the relevant Base Price or Promotional Program price into the student’s applicable currency using a system-wide foreign currency conversion rate set by WorkLifeBeyond and fixed periodically into a table of corresponding price tiers by currency (“Price Tier Matrix“). Since the Price Tier Matrix is fixed, those conversion rates may not be identical to the applicable market rate in effect when a transaction is processed. We reserve the right to update the Price Tier Matrix at any time.

When a student purchases through a mobile application, the mobile platform provider’s pricing matrix will control, and we will choose the price tier closest to the applicable Base Price or Promotional Program price. Because mobile platforms impose their own currency conversion rates, conversions for mobile app prices may not match the conversions in the Price Tier Matrix.

You give us permission to share your courses for free with our employees, with selected partners, and in cases where we need to restore access accounts who have previously purchased your courses. You understand that you will not receive compensation in these cases.

4.2 Transaction Taxes

If a student purchases a product or service in a country that requires WorkLifeBeyond to remit national, state, or local sales or use taxes, value added taxes (VAT), or other similar transaction taxes (“Transaction Taxes“), under applicable law, we will collect and remit those Transaction Taxes to the competent tax authorities for those sales. We may increase the sale price at our discretion where we determine that such taxes may be due. For purchases through mobile applications, applicable Transaction Taxes are collected by the mobile platform (such as Apple’s App Store or Google Play).

4.3 Promotional Programs

WorkLifeBeyond offers several optional marketing programs (Promotional Programs) in which you can choose to participate, as detailed in our Promotions Policy. These programs can help increase your revenue potential on WorkLifeBeyond by finding the optimal price point for your courses and promoting them through additional marketing channels.

There is no up-front cost to participate in these programs, and you can modify your participation status at any time, though changes you make will not apply to currently active campaigns.

5 Payments

5.1 Revenue Share

When a student purchases your course, we calculate the gross amount of the sale as the amount actually received by WorkLifeBeyond from the student (“Gross Amount“). From this, we subtract any Transaction Taxes, any mobile platform fees applied to mobile application sales, a 3% administrative and handling fee (except in Japan, where we subtract a 4% fee) for any non-mobile-app sales, and any amounts paid to third parties in connection with the Promotional Programs to calculate the net amount of the sale (“Net Amount“).

If you have not opted into any of WorkLifeBeyond’s optional Promotional Programs, your revenue share will be 50% of the Net Amount less any applicable deductions, such as student refunds. If we change this payment rate, we will provide you 30 days notice using prominent means, such as via email or by posting a notice through our Services.

If you opt into any of the Promotional Programs, the relevant revenue share may be different and will be as specified in the Promotions Policy.

WorkLifeBeyond makes all instructor payments in U.S. dollars (USD) regardless of the currency with which the sale was made. We will assume transaction processing fees, excluding foreign currency conversion fees and wiring fees. Your revenue report will show the sales price (in local currency) and your converted revenue amount (in USD).

5.2 Receiving Payments

For us to pay you in a timely manner, you must own a PayPal or Payoneer account in good standing and must keep us informed of the correct email associated with your account. You must also provide any identifying information or tax documentation (such as a W-9 or W-8) necessary for payment of amounts due, and you agree that we have the right to withhold appropriate taxes from your payments. We reserve the right to withhold payments or impose other penalties if we do not receive proper identifying information or tax documentation from you. You understand and agree that you are ultimately responsible for any taxes on your income.

Depending on the applicable revenue share model, payment will be made within 45 days of the end of the month in which (a) we receive the fee for a course or (b) the relevant course consumption occurred.

As an instructor, you are responsible for determining whether you are eligible to be paid by a U.S. company. We reserve the right not to pay out funds in the event of identified fraud, violations of intellectual property rights, or other violations of the law.

If we cannot settle funds into your payment account after the period of time set forth by your state, country, or other government authority in its unclaimed property laws, we may process the funds due to you in accordance with our legal obligations, including by submitting those funds to the appropriate government authority as required by law.

5.3 Refunds

You acknowledge and agree that students have the right to receive a refund, as detailed in the Terms of Use. Instructors will not receive any revenue from transactions for which a refund has been granted under the Terms of Use.

If a student asks for a refund after we have paid the relevant instructor payment, we reserve the right to either (1) deduct the amount of the refund from the next payment sent to the instructor or (2) where no further payments are due to the instructor or the payments are insufficient to cover the refunded amounts, require the instructor to refund any amounts refunded to students for the instructor’s courses.

6. Trademarks

While you are a published instructor and subject to the requirements below, you may use our trademarks where we authorize you to do so.

You must:

• only use the images of our trademarks that we make available to you, as detailed in any guidelines we may publish (such as our Instructor Badge Guide);
• only use our trademarks in connection with the promotion and sale of your WorkLifeBeyond courses or your participation on WorkLifeBeyond; and
• immediately comply if we request that you discontinue use.

You must not:

• use our trademarks in a misleading or disparaging way;
• use our trademarks in a way that implies that we endorse, sponsor, or approve of your courses or services; or
• use our trademarks in a way that violates applicable law or in connection with an obscene, indecent, or unlawful topic or material.

7. Sanctions and Export Laws

You warrant that you aren’t restricted from using the Services under U.S. sanctions or export laws (as an individual or as an officer, director, or controlling shareholder of any entity on whose behalf you use the Services). If you become subject to such a restriction while you are subject to these Instructor Terms, you will notify WorkLifeBeyond within 24 hours, and we will have the right to terminate any further obligations to you, effective immediately and with no further liability to you (but without prejudice to your outstanding obligations to WorkLifeBeyond). You will not use the Services to conduct or facilitate any transaction with any other individual or entity subject to such a restriction. You may not remove, export, or allow the export or re-export of the Services (or any product thereof, including technical data) outside the U.S. in violation of any restrictions, laws, or regulations of the U.S. or any other applicable country.

8. Deleting Your Account

Instructions on how to delete your instructor account are available here. We’ll use commercially reasonable efforts to make any remaining scheduled payments that are owed to you before deleting your account. You understand that if students have previously enrolled in your courses, your name and that Submitted Content will remain accessible to those students after your account is deleted. If you need help or encounter difficulty deleting your account, you can contact us via our Support Center.

9. Miscellaneous Legal Terms

9.1 Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and WorkLifeBeyond reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

9.2 Translations

Any version of these Terms in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.

9.3 Relationship Between Us

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.

9.4 Survival

The following sections shall survive the expiration or termination of these Terms: Sections 2 (License to WorkLifeBeyond), 3.3 (Relationship to Other Users), 5.2 (Receiving Payments), 5.3 (Refunds), 8 (Deleting Your Account), and 9 (Miscellaneous Legal Terms).

10. How to Contact Us

The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Services.

Affiliate Terms & Conditions

These Affiliate Terms & Conditions were last updated on September 4, 2017.

THIS IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”, “YOUR”, OR “YOURS”), AND WorkLifeBeyond, INC., A DELAWARE CORPORATION LOCATED IN SAN FRANCISCO, CALIFORNIA, UNITED STATES OF AMERICA (“WorkLifeBeyond”, “WE”, “US”, OR “OUR”). BY CLICKING ON THE “I ACCEPT” BUTTON AT THE END OF THESE AFFILIATE TERMS AND CONDITIONS (“AFFILIATE TERMS”) YOU ARE AGREEING THAT YOU HAVE READ AND UNDERSTAND THESE AFFILIATE TERMS AND THAT YOU AGREE TO BE LEGALLY RESPONSIBLE FOR EACH AND EVERY TERM AND CONDITION HEREIN.

Any version of these Affiliate Terms in a language other than English is provided for convenience and You understand and agree that the English language will control if there is any conflict.

All capitalized terms used and not otherwise defined herein shall have the meaning ascribed to them in WorkLifeBeyond’s Terms of Use, Pricing and Promotions Policy or the Publisher Membership Agreement.

1. Overview

These Affiliate Terms contain the complete terms and conditions that apply to You when becoming an affiliate in WorkLifeBeyond’s affiliate program (the “Affiliate Program”). The purpose of these Affiliate Terms is to allow You to make affiliate commissions through sales generated from Your website to Our Services in the manner set forth herein.

2. Enrollment in the Affiliate Program

(a) Application Completion. If You have not already done so, You need to complete an application to the Affiliate Program (the “Application”). You need to identify Your website, describe how You plan to promote WorkLifeBeyond’s Services on Your website, and provide certain contact information. The Application can be found at www.wlb.co.id/affiliate/.

(b) Acceptance of Your Application. If we choose to accept Your Application, You will receive an email notification confirming that Your Application has been approved. You understand and agree that We may accept or reject Your Application at Our sole discretion. Your Application will be rejected if any of the information You provide is incorrect or incomplete, if Your website promotes materials of a sexual, pornographic, violent, or defamatory nature, if You or Your website discriminate, violate any applicable law, or violate any person’s intellectual property rights, or for any other reason We may deem fit to reject Your Application.

(c) Access to our Affiliate Program. If We have accepted Your Application, We will send You a welcome email with Your login details so that You may enter Our secure affiliate center. From this center You will be able to download Promotional Materials and qualifying links as well as access Your reports which will describe Our calculation of the affiliate commissions due to You. It is Your responsibility to keep Your username and password information secure. For purposes of clarity, Promotional Materials is defined as banners, text links, article copy, and access to data feeds.

(d) You will ensure that your information including your email address is at all times complete, accurate and up-to-date. We may send communications to the email address associated with your account. You will be deemed to have received all notifications, approvals, and other communications sent to that email address, even if the email address associated with your account is no longer current.

(e) You must be in good standing with the Federal Trade Commission (the “FTC”) and in compliance with all FTC guidelines. As an Affiliate, you also understand and agree that you have read and fully agree to the terms listed on the Official FTC Website. Specific requirements and examples for WorkLifeBeyond Affiliates can be found here.

3. Specific Obligations of Affiliates

As a member of Our Affiliate Program, You represent, warrant, and covenant that You will:

(a) Link to Our Services. You will implement the links, banners, and other means of linking Your website to Our Services (collectively, “Referral Links”) pursuant to the referral specifications set forth on the Affiliate Program on Rakuten Linkshare (“Referral Specifications”). On this page You will be able to download certain technical materials, including links, HTML code, banner ads, copy and other content, and any documentation for the foregoing (collectively, “Referral Materials”). When Our customers click through the Referral Links to purchase an item on the WorkLifeBeyond site, you can receive commissions for qualifying purchases as described in Affiliate Commissions.

(b) Maintain Your Site: The maintenance and the updating of Your website will be Your responsibility. WorkLifeBeyond will notify you via email of any changes to these Terms and our Referral Materials. However, as a member of Our Affiliate Program and because Our information is updated often, it will be necessary for You to update the Referral Materials on Your website to maintain consistency and accuracy between Our Services and the Referral Specifications.

(d) Follow and Comply with All Copyright Laws: It is entirely Your responsibility to follow and comply with all applicable copyright and other laws that pertain to Your website. We will not be responsible if You use another person’s copyrighted material in violation of the law.

(e) Not to solicit Our Instructors: As a member of Our Affiliate Program, You agree not to directly or indirectly, for Yourself or on behalf of another, solicit business away from, or solicit, induce, influence, or encourage any of Our Instructors to upload their WorkLifeBeyond Course(s) on Your websites and/or platforms, or otherwise alter, terminate or breach their contractual or other business relationship with Us.

4. Affiliate Responsibilities

As a member of Our Affiliate Program, You understand and agree that:

(a) We Can Monitor Your Site: You hereby give Us the right to monitor Your website at any time to determine if You are following these Affiliate Terms, and to notify You of any changes We feel You should make to remain in compliance. Further, You must comply with any requests we make for you to take down specific content from your website. Failure to comply is a violation of these Terms and grounds for termination of Your affiliate status.

(b) We Determine the Policies for Referred Customers: Persons who become customers of Our Services through referrals made in the Affiliate Program will be considered Our customers, at Our sole discretion. All Our terms, rules, policies, and operating procedures that apply to Our Users will apply to such referred customers. We may change Our terms, rules, policies, and operating procedures at any time, as further described in Our Terms of Use and Our other terms as We may post from time to time

(c) You will not promote WorkLifeBeyond through paid advertising or media buying that leads directly to the WorkLifeBeyond website (found at www.wlb.co.id). You will not bid on WorkLifeBeyond-branded keywords as an affiliate. This applies to all advertising platforms and to all affiliates unless direct approval from WorkLifeBeyond is granted.

(d) You will not use Our company name or variations of Our company name in your Domain Names or Social Media pages: You may not register or purchase domain names that include Our company’s name or any misspellings or variations of Our company name to run promotions as an affiliate. Additionally, you may not include Our Company name, variations of Our company name, or the look and feel of Our own social media pages on any social media pages (i.e. Facebook Fan Page) where You run promotions as an affiliate.

(e) You will be Responsible for Your Website’s Content: You may not promote Our content and Our Instructors’ courses on a website that contains any form of misleading, defamatory, obscene, illegal, bigoted, pornographic or any other content deemed offensive by Us.

(f) You will not promote using cookie-stuffing: You may not use cookie stuffing techniques or click-generators that set the tracking cookie without the user actually clicking on the Referral Link. You will not artificially generate clicks or impressions on your site or create visits on the WorkLifeBeyond site, whether by way of a robot or software program or otherwise.

(g) You will not mimic Our media and content: Publishers must make sure that his or her media does not copy or resemble the look and feel of the WorkLifeBeyond website or create the impression that Your media is part of Our company’s website. You also understand that using the language found on Our pages verbatim is not allowed unless it is to describe the content found on any given course landing page.

(h) You will be Responsible for Your use of content found on Our site. You may create Your own promotional materials using pages from our site as reference. You may also use course images and part of the text in Our pages to promote the products accurately on Your site. However, You may NOT download, copy, or use video content (free or paid), course supplementary materials (PDFs, quizzes or extra material), or lesson descriptions and upload them on Your own site(s). Violation of this provision may result in the immediate termination of Your affiliate account.

(i) You will not use spyware, malware, virus and the like: You may not include on your site, display, or otherwise use Referral Links or other Content that uses any spyware, malware, or virus, or any software application not expressly and knowingly authorized by users prior to being downloaded or installed on their computer or other electronic device.

(j) You will be open and honest about Your relationship to Us: You may not misrepresent or embellish the relationship between you and WorkLifeBeyond or imply any relationship or affiliation between you and WorkLifeBeyond or any other person or entity except as expressly permitted by this affiliate Agreement. You may not represent yourself as an agent or employee of WorkLifeBeyond or represent that you have the authority to bind WorkLifeBeyond to a contract.

(k) You cannot utilize a browser extension to promote WorkLifeBeyond or WorkLifeBeyond courses without direct approval from WorkLifeBeyond. All coupon codes available in the extension must be approved by WorkLifeBeyond. You also understand and agree that your browser extension cannot allow users to upload new coupons into the extension’s feed.

(l) You will not earn commissions for free courses: Our site contains paid and free courses. Any customer You refer to Us that subsequently enrolls in a free course or uses a ‘free promo code’ to get a paid course for free will not be eligible to earn You a commission and that particular sale will not appear on Your affiliate account. We will terminate the account of Affiliates who only promote free courses, or Affiliates who promote primarily free courses.

(m) You will be mindful of who You do business with: You may not use marketing practices that attract fake customers. We, in our sole discretion, will make the determination whether someone is a fake customer.

(n) You will ensure your sub-affiliates follow all of Our terms: You have the right to work with a sub-affiliate network so long as your sub-affiliates follow Our Affiliate Terms. You understand that You are responsible for Your sub-affiliate’s compliance with these terms and that non-compliance by any of Your sub-affiliates may result in the termination of Your affiliate account.

(o) For WorkLifeBeyond employees who are also WorkLifeBeyond Affiliates: You will make it clear you are a WorkLifeBeyond employee when promoting WorkLifeBeyond as an affiliate. As a WorkLifeBeyond employee, You agree to clearly state in all promotional posts or promotions containing WorkLifeBeyond affiliate links Your employee and affiliate relationship with WorkLifeBeyond via a disclaimer. Specific requirements and examples for WorkLifeBeyond Affiliates who are also WorkLifeBeyond employees, can be found here.

These Affiliate Terms will begin and become effective upon Our acceptance of Your Application.

5. Affiliate Commissions

(a) Eligibility: Except in jurisdictions in which such a transaction is not permitted, You are eligible to earn affiliate commissions through Referrals (as defined in section (i) below) during the term of these Affiliate Terms, according to the calculation described below.

(b) Amount due: The exact amount of affiliate commissions due to You in any given quarter will be calculated in the following manner:

The affiliate commission is set up in the offers available to You in Your Publisher account. A “Referral” is a paying customer that You refer from Your website to Our website using the Referral Materials in accordance with the Referral Specifications. Acceptance of a Referral as a User of Our Services shall be at Our sole discretion.

(c) Payment of affiliate commissions will be made on a monthly basis. Payments are disbursed according to the payment method You have selected in Your affiliate account. If Your account is terminated due to violation of these Affiliate Terms, We reserve the right to withhold all future payments owed to You.

(d) Affiliate payments are sent to you using Linkshare’s affiliate network payment system. WorkLifeBeyond does not send payment directly to any affiliates. Affiliates are responsible for making sure they are able to accept payments from WorkLifeBeyond’s affiliate network.

(e) Affiliates are responsible for any and all charges, fees, taxes, exchange rates, surcharges and other expenses incurred in order to receive affiliate payments. Please check with your receiving banking institution to find out if any of these apply for your account.

(f) If We determine that payment of affiliate commissions to You in any jurisdiction is illegal under any laws, then We may reserve the right to not pay affiliate commissions for any sales made in that jurisdiction.

(g) We may withhold Your final payment for a reasonable time to ensure that the correct amount is paid to You.

(h) If at any time there has been no substantial activity on your account for XX years, then we will have the right to withhold any accrued fee. Further, any unpaid fees in your account may be subject to escheatment under applicable law.

6. Licenses

(a) You hereby grant Us a non-exclusive, non-transferable, revocable right to use Your names, titles, and logos in the advertising, marketing, promoting, and publicizing in any manner of Our rights under these Affiliate Terms. However, We are under no obligation to advertise, market, promote, or publicize.

(b) We both agree not to use the other’s proprietary materials in any manner that is disparaging or that otherwise portrays the other in a negative light. We each reserve all of our respective rights in the proprietary materials covered by this license. Either one of us may revoke this license at any time by giving the other written notice ending our engagement under these Affiliate Terms and Your Affiliate status. Other than the license granted in these Affiliate Terms, we each retain all right, title, and interest to our respective rights and no right, title, or interest is transferred to the other.

7. Disclaimer

WE MAKE NO EXPRESS OR IMPLIED REPRESENTATIONS OR WARRANTIES REGARDING WorkLifeBeyond. ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, RELIABILITY AND NON-INFRINGEMENT ARE EXPRESSLY DISCLAIMED AND EXCLUDED. IN ADDITION, WE MAKE NO REPRESENTATION THAT THE OPERATION OF OUR WEBSITE WILL BE UNINTERRUPTED OR ERROR FREE, AND WE WILL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS.

8. Limitations of Liability

WE WILL NOT BE LIABLE TO YOU WITH RESPECT TO ANY SUBJECT MATTER OF THESE AFFILIATE TERMS UNDER ANY CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES (INCLUDING, WITHOUT LIMITATION, LOSS OF REVENUE OR GOODWILL OR ANTICIPATED PROFITS OR LOST BUSINESS), EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FURTHER, NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED IN THESE AFFILIATE TERMS, IN NO EVENT SHALL OUR CUMULATIVE LIABILITY TO YOU ARISING OUT OF OR RELATED TO THESE AFFILIATE TERMS, WHETHER BASED IN CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT, OR OTHER LEGAL OR EQUITABLE THEORY, EXCEED THE TOTAL REFERRAL FEES PAID TO YOU UNDER THESE AFFILIATE TERMS.

9. Indemnification

You agree to indemnify and hold harmless WorkLifeBeyond and its employees, representatives, agents, and affiliates, against any and all claims, suits, actions, or other proceedings brought against them based on or arising from any claim resulting from Your breach of these Affiliate Terms. You will pay any and all costs, damages, and expenses, including, but not limited to, reasonable attorneys’ fees and costs awarded against or otherwise incurred by Us in connection with or arising from any such claim, suit, action, or proceeding.

10. Termination

WorkLifeBeyond or You can Each End Our Engagement Under these Affiliate Terms: Either Us or You may end these Affiliate Terms AT ANY TIME, with or without cause, by giving the other party written notice. Written notice can be in the form of mail, email or fax.

11. Modification

From time to time, We may update these Terms to clarify Our practices or to reflect new or different practices, for example We may change the scope of Referral Fees, payment procedures, and Affiliate Program rules, or Referral Specifications or Referral Materials, and WorkLifeBeyond reserves the right in its sole discretion to modify and/or make changes to these Affiliate Terms at any time, at Our sole discretion. If We make any material change to these Affiliate Terms, You will automatically receive an email notifying You that changes were made and prompting You to agree to Our new Affiliate Terms. Modifications will become effective on the day they are posted unless stated otherwise. If any modification is unacceptable to You, Your only option is to end Your participation in the Affiliates Program by removing Us as an advertiser in Your Rakuten Linkshare account. Your continued access to Our Linkshare platform will be contingent on Your acceptance of Our updated Affiliate Terms. You should visit the Services regularly to ensure You are aware of any changes to the Affiliate Terms, as any revised Affiliate Terms shall supersede all previous Affiliate Terms.

12. Miscellaneous

(a) You represent and warrant to Us that:

(i) These Affiliate Terms constitutes Your legal, valid, and binding obligation, enforceable against You in accordance with the terms and conditions set-forth herein;

(ii) You have the full right, power, and authority to accept and be bound by these Affiliate Terms and to perform Your obligations under these Affiliate Terms, without the approval or consent of any other party;

(iii) You have sufficient right, title, and interest in and to the rights granted to Us in these Affiliate Terms; and,

(iv) YOU HAVE READ AND TAKEN INTO ACCOUNT THE LIMITATION OF LIABILITY AND WARRANTY DISCLAIMER PROVISIONS OF THESE AFFILIATE TERMS PRIOR TO ACCEPTING THESE AFFILIATE TERMS.

(b) Independent Contractors. Each of us shall be deemed to be independent contractors with respect to the subject matter of these Affiliate Terms, and nothing contained in these Affiliate Terms shall be deemed or construed in any manner as creating any partnership, joint venture, employment, agency, fiduciary, or other similar relationship. You will not make any statement, whether on your site or otherwise, that contradicts or may contract anything in this paragraph.

(c) Assignability. You may not assign Your rights or obligations under these Affiliate Terms to any party, and any attempt to do so will be void and without effect. We are free to assign these Affiliate Terms.

(d) Governing Laws. These Affiliate Terms shall be governed by the substantive laws of the State of California without reference to its choice or conflicts of law principles that would require the application of the laws of another jurisdiction, and shall be considered to have been made and accepted in the State of California. Any dispute that may arise in connection with these Affiliate Terms shall be resolved in accordance with our Terms of Use.

(e) You may not amend or waive any provision of these Affiliate Terms unless in writing and signed by both of us.

(f) Entire Agreement. These Affiliate Terms represent the entire agreement between Us and You, and shall supersede all prior agreements and communications between us, oral or written.

(g) Headings and Titles. The headings and titles contained in these Affiliate Terms are included for convenience only, and shall not limit or otherwise affect the terms herein.

(h) Severability. If any provision of these Affiliate Terms is held to be invalid or unenforceable, that provision shall be eliminated or limited to the minimum extent necessary such that the intent of the both of us is effectuated, and the remainder of these Affiliate Terms shall have full force and effect.

WorkLifeBeyond Credits Program Terms & Conditions

The WorkLifeBeyond credits program (“Program”) is offered to anyone with a WorkLifeBeyond account at the sole discretion of WorkLifeBeyond, Inc. Participation in the Program is automatic. You will earn WorkLifeBeyond credits (“Credits”) any time you complete certain activities that are eligible for receiving Credits (each an “Eligible Activity”). For example, WorkLifeBeyond may designate enrolling in a certain course as an Eligible Activity; as soon as you enroll in that course you will receive the Credits allocated for that Eligible Activity. Remember, to earn the Credits the activity must be an Eligible Activity and you must complete all steps associated with the Eligible Activity. There are a few additional rules and terms that apply to the Program:

• The Program is void if prohibited by law.
• WorkLifeBeyond may change or terminate the Program at any time, with or without notice to you. However, any Credits earned prior to termination shall continue to be available until the expire.
• If the Eligible Activity has conditions – such as an expiration date, or restrictions on how Credits can be used – you must comply with those conditions.
• If you try to hack, tamper or otherwise “game” the Program, you lose all Credits and may be barred from the Program or from the WorkLifeBeyond site.
• Credits are automatically applied to courses and other products and services you order through the WorkLifeBeyond site (subject to any restrictions). You do not have the ability to select how the Credits are applied.
• If you receive a permitted refund for a course or product or service that was ordered using Credits, the refund will be in Credits to your account for the appropriate amount. The original expiration date for the refunded Credits will still apply.
• Credits have no cash value and may not be traded or redeemed for cash, or assigned, sold or transferred to anyone else. However, if you purchase a course, product or service for someone else through your account your Credits will be applied to that purchase.
• If taxes are owed on your Credits or their use or your participation in the Program, you are responsible for their calculation and payment.

If you have any questions about the Program, your account, or WorkLifeBeyond, please contact us.

Promotion Policy

1. Instructor Coupons

As an instructor, you may be able to increase your sales by promoting your courses through a coupon code. You may generate a coupon code for a percentage discount as permitted within the Services, provided the resulting price is no lower than approximately $10 USD (or the local equivalent per the Price Tier Matrix). Note that the actual discount may be slightly higher due to rounding and currency conversion. When a student applies your coupon to a foreign currency transaction, we will apply a proportional discount in the student’s applicable currency.

Where a student applies your coupon code at checkout, your revenue share will be 100% of the Net Amount less any applicable deductions, such as student refunds.

Alternatively, you may be able to generate 100%-off coupons to offer your paid course for free. You may not sell free coupons on third-party websites or otherwise offer them in exchange for compensation.

2. Promotional Programs

2.1 How the Promotional Programs Work

WorkLifeBeyond offers premium instructors several optional marketing programs (“Promotional Programs”), which you can opt into through the Promotional Agreements page of your instructor settings. The specific programs offered may change from time to time. In connection with the Promotional Programs, your courses may also be priced higher at WorkLifeBeyond’s discretion.

Not all deals or programs will be available in all geographic territories or for all WorkLifeBeyond courses. WorkLifeBeyond has sole discretion to determine which courses to offer as part of the Promotional Programs and to set or update sale prices.

The discount amounts referenced below are approximate, as the actual discount may be slightly higher due to rounding and currency conversion. WorkLifeBeyond does not guarantee any minimum level of success in connection with the Promotional Programs.

2.2 WorkLifeBeyond Deals Program

The WorkLifeBeyond Deals Program helps increase your revenue potential by enabling WorkLifeBeyond to offer your course at a compelling discount as part of targeted promotions. You may choose to participate in either or both variants of the Deals Program:

• “Percentage Promotions” allows WorkLifeBeyond to offer your course for a discount of up to 75% off the Base Price.
• “Fixed-Price Promotions” allows WorkLifeBeyond to offer your course for a price no lower than $10 USD (or local equivalent), except in Australia, Brazil, India, Mexico, South Africa, and Turkey, where the price may be lower. Fixed-Price Promotions may represent a discount of over 75% depending on the Base Price.

Deals Program deals may be promoted through the Services, communications to users, or third-party platforms, and the duration of the deals may vary.

By participating in the Deals Program, you agree that your revenue share will be 50% of the Net Amount of the sale less any applicable deductions, such as student refunds.

2.3 Marketing Boost Program

WorkLifeBeyond has a network of tens of thousands of affiliate sites and established relationships with third-party deal sites. We also have a team dedicated to placing paid digital advertisements. Through the Marketing Boost Program, WorkLifeBeyond leverages these partner sites and advertising platforms to promote your courses to new students at no up-front cost to you.

By participating in the Marketing Boost Program, you authorize WorkLifeBeyond to employ affiliate sites, third-party deal sites, and paid advertising on third-party platforms (together, “Advertising”) to promote your course. In calculating your revenue, WorkLifeBeyond may deduct fees associated with this Advertising from the Gross Amount before calculating the Net Amount of the sale.

By participating in the Marketing Boost Program, you agree that your revenue share will be 25% of the Net Amount of the sale less any applicable deductions, such as student refunds.

2.4 WorkLifeBeyond for Business Program

The WorkLifeBeyond for Business (UFB) collection (“Collection”) is a subscription-based course collection available to business customers (“UFB Customers”), featuring a select group of WorkLifeBeyond’s top courses for professional and personal development skills.

By opting into the WorkLifeBeyond for Business Program, you agree to make all of your courses eligible for inclusion in the Collection. We may elect whether to select your courses for inclusion in the Collection, and may change the selection from time to time at our sole discretion. Because the Collection is subscription-based, we may also select sale prices at our discretion. While your course is included in the Collection, you may not unpublish that course or make it private.

Revenue Share

By participating in the WorkLifeBeyond for Business Program, you agree that your revenue share will be calculated as follows:

1. Each month, WorkLifeBeyond will calculate the total monthly subscription fees paid by all current UFB Customers minus any applicable Transaction Taxes, foreign exchange fees, and third-party payment processing fees.
2. Twenty-five percent (25%) of this amount will be allocated to instructors participating in the WorkLifeBeyond for Business Program (“Instructor Revenue Pool“) as further described below.
3. Each month, WorkLifeBeyond will calculate the total minutes of course content in the Collection consumed by all current UFB Customers (“Total Minutes Consumed“).
4. Each month, WorkLifeBeyond will also calculate how many of the Total Minutes Consumed are attributable to each of your Courses that were included in the Collection that month (“Your Course Minutes“).
5. To calculate your revenue share each month, WorkLifeBeyond will divide the Instructor Revenue Pool by the Total Minutes Consumed, then multiply that per-minute amount by Your Course Minutes.

Exclusivity

Once your course is included in the Collection, you agree that you will not begin to offer any pre-recorded courses that directly compete with or injure the sales of that course on any site or platform other than your own. For clarity, this doesn’t include literary works or in-person instructional trainings. If you choose to terminate your participation in the WorkLifeBeyond for Business Program, you agree that this exclusivity provision will remain in place until we remove your course from the Collection.

Termination

You can choose to terminate your participation in the WorkLifeBeyond for Business Program at any time. WorkLifeBeyond will remove your courses from the Collection within 12 months of termination and will continue to pay you revenue share based on the then-current rates until your courses are removed from the Collection. Once your courses are removed from the Collection, UFB Customers will no longer be able to enroll in your courses and you will no longer earn WorkLifeBeyond for Business Program revenue share, but any student of a UFB Customer who previously enrolled in your courses will continue to be able to access those courses for as long as the UFB Customer remains subscribed to WorkLifeBeyond for Business.

2.5 Opting Out

Except as otherwise stated above, you can opt out of the Promotional Programs at any time. However, your course will remain subject to any applicable sales, campaigns, or promotions that are already active at the time you opt out, until those sales, campaigns, or promotions are completed.

3. Modifications

We may update this Policy from time to time to clarify our practices or to reflect new or different practices. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

4. How to Contact Us

If you have any questions about this Policy, please contact our Support Team.