Position title
Technical Writer Intern
Description
A Technical Writer creates documentation and education materials to boost user experience on a digital platform. Such documentation may come in the form of user guides, integration guides, API developer guides, in-platform instructions, installation/configuration instructions and system operations.
Responsibilities
- Work with product managers, product marketing, and engineers to produce and maintain world-class documentation.
- Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques.
- Learn complex concepts, and communicate the information in a way that is engaging and understood by users.
- Gather customer feedback on documentation to improve usability.
- Act as an editor to ensure consistency in training documentation across [redacted].
- Monitor metrics on the usage of training materials as well as direct customer feedback to prioritize future training investments.
Qualifications
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
- Certification through the Society for Technical Communicators
- Experience using XML tools to create documentation
Skills
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Job Benefits
- Task Based SCRUM Agile Schedule
- Internet Package for Work From Home
- Daily Transport
Contacts
- Send your resume to [email protected] & [email protected]
- Contact our team at https://www.linkedin.com/in/auliamuslim/
Hiring organization
Employment Type
Intern
Beginning of employment
July-Dec 2022
Duration of employment
1 Year
Industry
Human Capital
Job Location
Cijawura Hilir No. 57, Bandung, West Java, 40287, Indonesia
Remote work from: Indonesia
Working Hours
08.00 - 17.00
Date posted
30/11/2020
Valid through
31/12/2022
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